Job Description
Coordinator of Academic Support Services - 537327 FLORIDA
INTERNATIONAL UNIVERSITY - 4.3
Miami, FL Job Details 3 hours ago Qualifications Student progress monitoring Qualitative data analysis Constituent services Incident report management Service scheduling Student disability services management Student performance data analysis Metrics Reporting Student outcome measurement Mid-level Internal investigations Reporting and dashboarding tools Master's degree Data integrity and documentation Bachelor's degree Academic assessment administration Student support Schedule creation Individual consumer customer service Test administration security procedures Data collection Canvas LMS software 2 years Managing academic testing teams Full Job Description Coordinator of Academic Support Services - Herbert Wertheim College of Medicine ABOUT FIU
Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good POSITION DESCRIPTION
Herbert Wertheim College of Medicine is currently seeking a Coordinator of Academic Support Services to join our team of professionals Duties Include:
Serve as Chief Proctor during assigned examinations Coordinate exam scheduling across courses, clerkships, and cohorts, including concurrent or overlapping assessments Prepare testing rooms (timing protocols, accommodations, signage, materials). Maintains a proper testing environment during administrations. Coordinate make-up exams, remediation assessments, and re-testing as approved Ensure compliance with exam timing, break policies, and standardized administration procedures. Implement approved testing accommodations in coordination with Disability Services / Student Affairs. Maintains confidentiality and documentation related to student accommodations. Communicate exam instructions, policies, and logistics clearly to students and faculty. Provides excellent customer service to all internal and external constituent Serve as a point of contact for students during assessment-related issues or concerns Support item analysis, exam reliability metrics, and post-exam reviews with faculty. Coordinate technical components of assessment, data collection instruments, quantitative and qualitative data analysis, and interpretation of the results. Collaborate with the Herbert Wertheim College of Medicine (HWCOM) Information Technology (IT) to ensure reporting tools, training modules, and other web-based evaluation and assessment systems are in order. Assist in the creation of various reports for faculty, deans and other administrators for accessing student progress and departmental activities. Use software systems specific to assessment and evaluations (e.g., ExamSoft, NBME, and e-value, CanvasMed). Oversee the security of tests and related materials for the purpose of ensuring the integrity of the test results Enforce procedures related to exam security and integrity. Investigates and resolves testing irregularities. Tracks, documents, and reports testing incidents or irregularities. Performs related duties as required or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. MINIMUM QUALIFICATIONS
Bachelor's degree and two (2) years of appropriate experience, or Master's degree HOW TO APPLY
For more information or to apply, please visit us on-line at http://careers.fiu.edu and reference job opening ID JOB ID
537327 Pay Transparency Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Notice of Non-Discrimination FIU is a State University System of Florida member, Equal Opportunity, Equal Access, and Affirmative Action Employer for individuals with disabilities and veterans. All qualified applicants will receive consideration for employment decisions, programs, and events without regard to race, color, religion, sex, age, national origin, disability, or protected veteran status. For inquiries regarding non-discrimination, contact FIU's Office of Civil Rights at 305.348.2785 or email . Reasonable Accommodation Statement Should you need an ADA accommodation to participate in a University event, program, or activity or need to request materials in an accessible format, please contact FIU's Office of Civil Rights (OCR) at 305-348-2785 or . All requests for ADA accommodation or accessible materials for this event must be submitted to OCR at least seven (7) business days prior to the event or at the earliest possible opportunity. recblid 2lkxudpg19zf4fd9v0ysuvnk3svhmd
