Manager, Information Services

Manager, Information Services Hancock Whitney United States, Louisiana, Orleans May 19, 2026 Thank you for your interest in our company! To apply, click on the button above. You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. The email address used in establishing your account will be used to correspond with you throughout the application process. Please be sure and check the spam folder. You may review, modify, or update your information by visiting and logging into your account.

JOB FUNCTION / SUMMARY

Responsible for planning and directing the resources necessary to develop, support, and deliver the information services required of the enterprise by performing the following duties. This job may be a specialist in one (or more) of four areas. See the "Specialties" section for specifics.

ESSENTIAL DUTIES & RESPONSIBILITIES

Supervision of Programmer/Analysts, Senior Programmer/Analysts, Technical Analysts and Architects, and Database Administrators and Architects. Maintains effective communication within the team. Maintains effective communication between the team and the users of information systems. Maintains effective communication with team members concerning performance against goals. Ensures adequate staffing and training to support Production and Business Continuity of assigned software systems and applications. Plans, schedules, assigns, monitors and directs activities of team members on technical and operational projects and during regular departmental activities. Reviews assignments of team members to ensure a balanced workload across the team and priorities are being met. Reviews the work of team members, ensuring standards are being met. Provides leadership including, but not limited to, setting a good example for team members to follow regarding work ethic, being a positive influence and helping with complex issues. Develops team members by providing consistent direction, technical and leadership training where appropriate, recognizing achievement, and maximizing the talents and abilities of team members.

Project Management:

Consults with managerial and systems analysis personnel to clarify program intent, identify problems, suggest changes and determine extent of programming and coding required. Plans and coordinates projects involving software systems and applications in assigned area. Researches requirements for, determines staffing availability, determines user priority needs, and assigns projects accordingly. Reviews the progress of projects and the work done by team members to ensure that schedules and objectives are met. Plans, tests, trains, and staffs for Business Continuity efforts. Assigns, coordinates, and reviews work of programming personnel. Analyzes and estimates feasibility, cost, time, compatibility with other systems and computer capabilities. Develops and maintains plans outlining steps and time tables for developing, testing and installing applications. Ensures that projects are completed accurately, on time, and within budget. Reviews projects to ensure that quality is being emphasized.

Secondary Duties:

Works to expand knowledge of banking and the business function being serviced. Trains subordinates in programming, program coding, and database administration. Revises or directs revision of existing programs to increase operating efficiency or adapt to new requirements.

Specialties:

Integration Specialist

Responsibilities:

Manage a team of data warehouse & ETL engineers to deliver timely, high quality product releases Champion the use of ETL and other data integration technologies to be used within the product and across the organization Lead in the implementation of enterprise-class data warehouse architectures with online and batch based integration

Requirements:

Service Oriented Architecture (SOA) Enterprise Service Bus (ESB) Familiar with data architecture and data modeling best practices Strong knowledge of relational databases using SQL language and ODBC Microsoft

SSAS, SSIS, SSRS

Informatica Cognos Application Architect / Web Specialist

Responsibilities:

Lead teams of developers in the delivery of high-quality software solutions that meet business needs Facilitate the User Acceptance Testing process, developing deployment plans and procedures Insure adherence to functional and non-functional specifications to be used by technical architects in new systems development of new systems Manage the portfolio of web delivery projects Collaborate with internal technical teams on client requirements Insure solutions fully leverage existing platform functionality

Requirements:

.Net, SharePoint, HTML, java script, VB script Service Oriented Architecture (SOA) Enterprise Service Bus (ESB) Visual Basic a plus Argo a plus Crystal a plus asp.net and J#, C++, and C# a plus Working knowledge of relational databases using SQL language and ODBC connectivity Data Management Specialist

Responsibilities:

Manages and provides technical leadership to a team of Database administrators installing DBMS software, creating Database instances and continued maintenance of these environments. Manages and provides technical leadership to a team of DBAs planning and developing database structures. Manages the development of database policies and procedures in the area of Security and Compliance; Backup and Recovery and Application Infrastructure. Maintains data integrity by establishing standards and monitoring performance. Maintains database performance by developing Tuning methodologies. Strong knowledge of relational databases using SQL language and ODBC

Requirements:

Strong knowledge of relational databases using SQL language and ODBC connectivity Distributed DBA skills are required Strong Project Management experience is required Experience in a 24x7 OLTP environment is required Experience with Data Warehousing desired Reporting Services Specialist

Responsibilities:

Lead a team of reporting specialists to construct and deliver OLAP and OLTP reporting solutions Manage corporate reporting environment including designing corporate reporting framework Collaborate with stakeholders to understand key metrics and key performance indicators Create organization-specific dashboards that allow stakeholders to track key metrics and performance versus goals in real time Create core business analytic reports for Lines of Business and Corporate Support Units which will be used on a daily basis to monitor business performance Lead web-based analytics reporting efforts to track and summarize key performance metrics Create automated reporting tools to accurately track metrics in real time Deliver ad-hoc query results to various business units

Requirements:

Strong knowledge of relational databases using SQL language and ODBC connectivity Experience mining and analyzing data; ability to investigate data anomalies Strong Excel and Pivot Table experience Experience with Data Warehousing desired Experience with multi-dimensional expressions a plus

SUPERVISORY RESPONSIBILITIES

Directly supervises 5 - 10 employees in the Data Services department and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

MINIMUM REQUIRED EDUCATION, EXPERIENCE & KNOWLEDGE

Bachelor degree and at least ten years related experience and/or training or equivalent combination of education and experience with a developed expertise in a particular area or function of programming Prefer a BS in Computer Science, Management Information Systems or similar degree To perform this job successfully, an individual must have knowledge of Accounting software; Database software; Design software; Development software; Human Resource systems; Internet software; Payroll systems; Project Management software; Spreadsheet software and Word Processing software. Strong knowledge of banking business applications is preferred Extensive knowledge of Microsoft Office products including Microsoft Word, Excel, PowerPoint, Access, Outlook email program, their processes and their interdependencies Advanced abilities of problem solving and analyzing Advanced abilities to use spreadsheet software, word processing software, email systems and network systems Demonstrated leadership capabilities on sizable projects Ability to communicate effectively orally and in writing using the English language Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations Ability to write reports, business correspondence, and procedure manuals Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations Ability to define problems, collect data, establish facts and draw valid conclusions Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables No certification, licenses, or registrations are required to successfully perform this job

ESSENTIAL MENTAL & PHYSICAL REQUIREMENTS

Ability to work under stress and meet deadlines Ability to operate related equipment to perform the essential job functions Ability to read and interpret a document if required to perform the essential job functions Ability to travel if required to perform the essential job functions Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement. Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.