Office & Admin Specialist Int - Student Records & Support Specialist

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

Working Title:

Office & Admin Specialist Int•

Student Records & Support Specialist Institution:

Minneapolis Community and Technical College Classification Title:

Office & Admin Specialist Int Bargaining Unit /

Union:

206: AFSCME•

Clerical and Office City:

Minneapolis FLSA:

Non Job Exempt Full Time /

Part Time:

Full time

Employment Condition:

Classified•

Unlimited Salary Range:

Job Description This position provides critical support to the Records Office and Student Affairs division by processing student records requests, assisting with records-related projects, and providing administrative support to the Registrar's Office and Student Services. The role supports data integrity, ensures compliance with federal and state reporting requirements, and offers student-facing services through email, phone, and in-person engagement. This position is essential in maintaining accurate academic records, coordinating transcript processes, and assisting with the continuous improvement of records-related workflows. Responsibilities include, but not limited to: Processing outgoing transcript via the Clearinghouse, mail, and microfilm/Access records. Check in students during 1Stop events and enrollment-related activities. Provide support to Student Affairs leadership in managing confidential records and communications. Assist staff and students with understanding enrollment policy and procedures. Monitor and resolve Clearinghouse enrollment and error reports.

Salary Range:

$20.76•$27.53 per hour / $43,347•$57,483 annually Minimum Qualifications Ability to communicate effectively with customers and understand information. Knowledge of customer services practices and principles sufficient to identify each customer's needs, meet quality standards for services. Ability to provide prompt, courteous and accurate information to customers in person, on the phone and through e-mail and other written correspondence. Ability to use database management skills and data entry to develop and maintain databases, retrieve information, and maintain accurate records and reports. Word processing skills sufficient to use software to create, format, edit, print and save a variety of documents, including spreadsheets, tables, charts and graphs, Microsoft applications. Demonstrates an ongoing understanding of cultural fluency, incorporate culturally responsive practices, and actively engages in antiracism professional development learning opportunities. Preferred Qualification Knowledge of student records practices and FERPA regulations. Experience working in a higher education environment. Familiarity with Minnesota State Colleges and Universities systems and protocols. Customer service experience in a records or enrollment office setting. Proficiency with office technology and student information systems (e.g., ISRS, ImageNow, National Student Clearinghouse). Other Requirements In order to be considered for this position, you must be in good standing with Minneapolis College. Work Shift (Hours / Days of work) Monday•Friday, 8:00am•4:30 pm Telework (Yes/No) This position may be eligible for partial telework in accordance with Minneapolis College's telework guidelines. About Minneapolis College is a proud member of the Minnesota State Colleges and Universities system. The campus is located in the heart of a vibrant and diverse metropolitan community. Faculty and staff collaborate to offer a supportive environment that values active and applied learning, community engagement, sustainability and global and cultural understanding. Our faculty and staff enjoy excellent benefits, and a team environment and challenging careers. As an affirmative action and equal opportunity institution, we are committed to supporting the continued growth of our diverse community. The College is 100 years strong and has a rich history and mission that is still relevant today. The safety of all members of the Minneapolis College campus community is of vital concern. Resources including the current Annual Compliance and Security Report are available at the link Minneapolis College Public Safety or go to https://minneapolis.edu/student-services/public-safety.

Benefits Information:

At Minnesota State, we have a

GREAT BENEFITS PACKAGE!

Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250•$1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

05-25-2026

Position End Date:

05-26-2026

Open Date:

05-04-2026

Close Date:

05-04-2026

Posting Contact Name:

Gabriele Eva Krauss Posting Contact Email:

gabriele.krauss@minneapolis.edu Information for new and prospective employees Welcome to the Minnesota State career site for external applicants. This page allows you to search for jobs, apply, and check the status of applications at the colleges, universities, and system office of Minnesota State. Those applying for a position will be prompted to create a profile in Workday. Use the "sign in" link at the top of this page to log in to your profile. Current employees must log in to Workday to apply for positions using the Jobs Hub app. Visit our website to learn more about Working at Minnesota State, including information about compensation and benefits, professional development opportunities, and employee and labor relations. Sound like your kind of place? If so, we invite you to explore our many exciting careers! | Employee Resources | Privacy Statement | Technical and Security Issues Minnesota State is an equal opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status. All applicants must be able to lawfully accept employment in the United States.

Diverse Workforce Information:

Connect 700 and Veteran's Preference Minnesota State Colleges and Universities are military friendly campuses and recognized Beyond the Yellow Ribbon organizations. Beyond the Yellow Ribbon is a comprehensive community and corporate support network that connects and coordinates agencies, organizations, and resources to meet the needs of Veterans, Service Members, and families in all military branches