Sr. Manager, CMMS Administration & Data Governance
Cushman & Wakefield
O'Fallon, MO (In Person)
Full-Time
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Job Description
- Job Title
- Sr. Manager, CMMS Administration & Data Governance
- Job Description Summary
- The Sr.
- Job Description
- The Sr.
- CMMS Governance & System Ownership
- + Serve as the primary owner of the
REALM CMMS
governance model, including standards, controls, and change management across all modules (Assets, Work Orders, Planned Maintenance, Projects, Sustainability, and related integrations). + Own and maintain system governance documentation, SOPs, and control frameworks to ensure consistent use of REALM across all sites and asset types. + Act as the final authority for CMMS configuration decisions, data standards, and system change approvals impacting portfolio wide data integrity. + Data Governance, Quality & Compliance + Develop and maintain a formal CMMS data governance model, including ownership definitions, data standards, validation rules, and audit requirements. + Design and implement data quality routines, compliance checks, and recurring audits to ensure: + Asset records are complete, accurate, and current + Planned maintenance schedules align to asset criticality + Work order data supports KPI, compliance, and financial reporting + Establish ongoing monitoring and exception reporting to proactively identify data gaps, compliance risks, and systemic issues before they impact KPIs or audits. + Provide transparency to the client to illustrate how C&W is compliant with their requirements + Support internal and external audits by ensuring CMMS data integrity, traceability, and documentation readiness. + Asset Data & Change Control Processes + Design and implement controlled processes that allow field and operational users to request and update building and asset information, while maintaining governance, validation, and auditability. + Own the CMMS change control process related to: + New and closing sites + Asset additions, retirements, and lifecycle changes + Maintenance strategy updates and frequency changes + Ensure asset and building data is aligned with contractual requirements, operational standards, and compliance obligations across office and retail environments. + User Enablement, Training & Adoption + Develop and deliver role-based training for Subject Matter Experts (SMEs) and Super Users across operations, engineering, and compliance teams. + Own the training strategy and materials for CMMS users, including onboarding content, refresh training, and targeted enablement for new functionality or process changes. + Serve as the escalation point for complex system usage questions, governance exceptions, and cross functional CMMS issues. + Stakeholder Partnership & Operational Support + Serve as point of contact for the client on all items related to CMMS and other integrated systems. + Partner with Operations, Engineering, Technology, and Compliance leaders to ensure REALM supports evolving business and operational needs without compromising governance. + Partner with BI & Analytics to provide meaningful reporting to Operating and Engineering teams to enable better operational decisions and support service delivery. + Support portfolio level reporting, analytics, and insights by ensuring CMMS data can be reliably used for KPI tracking, financial protection, and operational decision-making. + Participate in transitions, enhancements, and platform improvements related to REALM and integrated systems.Education/Experience/Training:
- + High School Diploma, GED, Trade, Technical, or Vocational school + Bachelor's Degree preferred
- Work Experience
- + 7-10 years of experience + Specialized Knowledge/Skills + Deep experience with CMMS platforms
- Competencies
- + Deep experience with CMMS platforms (REALM or Famis 360 preferred) + Proven expertise in data governance, system controls, and compliance frameworks + Experience supporting large, multi-site real estate portfolios across office and retail assets + Strong ability to translate operational needs into scalable system standards and processes + Excellent communication and stakeholder management skills across technical and non-technical teams + Strong problem-solving and analytical skills to identify and resolve system issues proactively.
- Physical Demands/Environmental Work Conditions
- + Must be able to travel up to 15% of the time.
- 1-888-365-5406
- or email Accommodations@cushwake.
INCO:
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