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Data Center Manager - Data Center Support
Job
Oracle
Harwood, ND (In Person)
Full-Time
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Job Description
Data Center Manager - Data Center Support Oracle - 3.8 Harwood, ND Job Details Full-time 18 hours ago Qualifications Improving data center operations Data center services Data center experience Operations management Responding to infrastructure failures Operational management Field engineering on-site equipment repair Hardware maintenance Managing IT teams Incident Escalation Key Performance Indicators Production systems Collaboration with product development teams Cloud engineering team management Computer hardware Product management Hardware configuration Hardware support Technology industry recruitment Computer networking Hardware management Field engineering equipment installation Capacity planning Senior level Deploying data center facilities Achieving project delivery timelines Hardware diagnostics Escalation handling Leadership Continuous process improvement (CPI) Full Job Description We are looking for an experienced leader with strong people management skills, business acumen and well rounded IT technical abilities to lead the teams responsible for building and supporting our cloud data centers. Provide strong leadership, direction and operational experience Strong knowledge of computer hardware (Server, Storage and Networking devices) Drive and manage escalations to rapid resolution and closure Work with distributed teams across the country Growing the team by recruiting and hiring top talent Delivering expansion projects on time with high quality Collaborating and working effectively with best in class architects, engineers, product management, etc. Career Level - M2 This role involves managing the physical site. You should be experienced in managing a multi disciplined Cloud Data Center space with strong people skills, the ability to influence groups outside your direct responsibility and the colocaction partners. This multi faceted management role includes: Management and support of 15-20 Data Center Technicians Data Center day to day support operations in 7/24 mission critical environment Installation, Field Change Orders and Hardware break/fix activity Responsible for ensuring timely delivery of services/tasks to meet milestones and customer KPI's Interacting across functional areas and teams (Engineering, Build, Site Selection, Business Operations, etc. Reacting to and managing incidents, driving resolution and after action analysis Capacity expansion at all scales (rack additions, block additions, white space growth, new sites, etc.) Drive local recruitment for future hires Creating an environment of continuous improvement