Skip to main content
Tallo logoTallo logo

User Support Specialist III

Job

HERC

New Brunswick, NJ (In Person)

Full-Time

Posted 1 week ago (Updated 1 week ago) • Actively hiring

Expires 6/19/2026

Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
52
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Position Summary:
Rutgers, The State University of New Jersey, is seeking a User Support Specialist III in the Department of Health Sciences within the Office of Information Technology ( OIT ). Under the management of the Assistant Director of IT for Client Services, the User Support Specialist III is responsible for supporting the RSDM user community, including travel to various RSDM sites located in Southern New Jersey. Duties include supporting all desktop related technologies throughout the RSDM academic, administrative, and clinical environments, and support of RSDM sites located in Southern New Jersey, and supporting various audiovisual deployments throughout all RSDM locations. Among the key duties of this position are the following: Deploy and support desktop hardware and software technologies deployed to clinical, administrative and academic users. Ensure that use of desktop technologies complies with university and industry policies, regulations and operational standards. Act as a technology liaison to university OIT departments on behalf of RSDM end users. Perform delegated administrative duties for centrally deployed systems on behalf of RSDM, including endpoint management (Quest KACE) and endpoint protection (Cisco AMP for Endpoints). Diagnose and support network related issues for all off-site locations and coordinate with Rutgers Telecom and / or third-party ISPs toward issue resolution.
Minimum Education and Experience:
Bachelor's Degree in Liberal Arts, or a computer-related field. Equivalent education, experience and/or training may be substituted for the degree requirement. Three (3) years of experience in the use or support of desktop computing.
City:
Newark State:
NJ Physical Demands and Work Environment:
PHYSICAL DEMANDS
Standing, sitting, walking, talking or hearing. Visual acuity to perform activities such as: viewing a computer terminal, reading, analyzing written information/data, etc.
WORK ENVIRONMENT
Office environment. Moderate noise.
Posting Number:
26ST1056