Job Description
Component Director, Information Systems Services
EDUCATION SERVICE CENTER, REGION 20
[ESC-20] - 4.3 San Antonio, TX Job Details $10,038 - $11,293 a month 17 hours ago Qualifications School experience Customer communication Staff supervision Project management in education Fiscal management IT management Team supervision Operational management Spreadsheets Employee relationship building Master's degree School legal knowledge Cultural competency Cloud-based systems Senior information technology management experience within education Accounting Desktop applications Managing budgets as an executive education administrator Educational compliance and regulation understanding Productivity software School district office leadership Education and development budget management Full Job Description JOB SUMMARY
Provide leadership, direction, and management for the administration and implementation of the ESC-20 Information Systems Services component. Services include:
ASCENDER
Enterprise Software and support, Public Education Information Management Systems (PEIMS), Texas Student Data Systems (TSDS), and related services for ESC-20 clients. Ensure compliance with applicable program regulations, ESC-20 Board Policies, and Administrative Procedures. POSITION REQUIREMENTS
JOB KNOWLEDGE, SKILLS/ABILITIES
Knowledge Master's degree required from an accredited university in business administration, information management systems, or related field. Five years of relevant experience in leading school administration services. Thorough knowledge of public education student and business accounting guidelines for the state of Texas. Knowledge of school procedures and processes related to school administration. Five years of PEIMS administration, TSDS, or related experience preferred. Demonstrated knowledge of software enterprise systems and their impact on Local Education Agency (LEA) operational efficiencies. Skills/Abilities Demonstrated competency in leadership and supervision. Demonstrated use of effective critical thinking skills and analysis. Demonstrated knowledge, expertise, and ability to lead and manage multiple programs, budgets, and staff. Ability to produce high quality, professional communications, documents, and programs through strong organizational skills, project management, attention to detail, ability to meet deadlines, and prioritize multiple projects in a fast-paced environment. Demonstrated use of effective interpersonal skills, emotional intelligence, cultural awareness, and sound judgment in resolving challenges. Proficiency with standard functions within applications such as Microsoft 365/Google, (word processing, spreadsheets, presentation software), e-mail, web browsers, and databases. Proficiency with computers (PCs and/or MACs) to include file and desktop management and operations, and working in a cloud-based and/or networked environment. Exceptions to these requirements will be considered based on exemplary skills, training, and record of success. PRODUCTS/OUTCOMES
Ensure the delivery of high-quality programs and services which advance the Center's mission are made available to LEAs. Interpret state and federal rules and laws pertaining to school administrative operations and assist staff in their interpretation. Ensure support for implementation of state mandates, state initiatives, and locally identified priorities related to school business and student administrative support products and services. Develop thorough understanding of ESC-20 products and services and promote their use by LEAs. Ensure that all problems are handled in a timely basis, and that emerging client needs are defined and communicated through the defined procedures. Develop an in-depth understanding of Texas Computer Cooperative (TCC) products, PEIMS, and TSDS. Develop and nurture positive business relationships with school administrators. Develop system implementation plans for new systems or new clients. Market products and services regionally and support TCC statewide marketing efforts. Maintain up-to-date knowledge of TCC product development initiatives. Ensure appropriate LEA personnel are trained and understand the requirements for the PEIMS. Ensure timely submission of PEIMS and TSDS data to the Texas Education Agency. Ensure software releases, documentation and training are available to clients in a timely manner. Ensure reported system problems and special requests are handled by the appropriate staff in a timely manner. Ensure participation in regional and state committees to provide input and feedback on strategic plans for TCC. Serve as a TSDS Executive Sponsor and ensure appropriate staff are certified per TSDS requirements. Provide professional development experiences for staff to contribute to and maintain high-quality programs and services for clients. Coordinate efforts of Information Systems Services programs with other Center products and services to maximize benefits to clients. Ensure users groups for ASCENDER
Business and Student clients are functioning effectively to assess client needs and facilitate best practices across LEAs. Coordinate visits of assigned personnel and self to ensure maximum availability of staff to clients. INITIATIVE
Demonstrate initiative, persistence, and a proactive approach to assigned responsibilities. Demonstrate the use of sound judgement and ingenuity in problem solving to meet the needs of the Center and clients served. Seek, participate, and engage in job-related learning and development experiences that provide professional growth. Remain current with industry standards, developments, and applicable laws/regulations; implement accordingly. Demonstrate flexibility and adaptability to new situations and assignments. Set challenging goals and reach a high standard of performance despite barriers encountered. Perform duties with awareness of broader organizational impact, ensuring actions and decisions support department and organizational success. Promote and support continuous improvement and organizational change. Work under minimal supervision. COMMUNICATION/HUMAN RELATIONS
Model the Principles of Public Service (Policy AD LOCAL
). Communicate in a timely and effective manner and interact professionally. Build professional relationships with colleagues and clients, maintaining regular interaction to meet shared outcomes. Demonstrate self-confidence, professionalism, and a high level of customer service skills (e.g., courtesy, patience, diplomacy, etc.) at all times and, in particular, when under stressful or unprecedented situations while working with colleagues and clients. Demonstrate professional-level written and oral communication skills. Work collaboratively in a team setting. Keep supervisors informed. Regularly handle and maintain confidentiality of sensitive communications and information at all times. SUPERVISION AND ORGANIZATION OF STAFF
Ensure that a comprehensive system of supervision, substantive performance evaluation, and staff development is provided to staff members. Recommend a staffing pattern for the department which ensures efficiency and effectiveness in all areas. Recruit individuals who best match he requirements for the position and the culture of the Center. Provide leadership, direction, and support to assigned staff to ensure timely achievement of department goals and outcomes. BUDGET RESPONSIBILITY
Develop, monitor, and manage assigned budgets in a timely, efficient, and fiscally responsible manner. Monitor program expenditures to ensure use of funds in accordance with program guidelines and Center policies and procedures. Be aware of and follow Center guidelines of allowable costs when recommending use of public funds for expenditures for supplies, equipment, and facilities in area of assignment. PHYSICAL/MENTAL DEMANDS & ENVIRONMENTAL FACTORS
Tools/Equipment Used:
Standard office equipment including personal computer, peripherals, copy machine, phone, etc. Posture:
Prolonged sitting; occasional standing, bending/stooping, pushing/pulling, and twisting. Motion:
Repetitive hand motions including frequent keyboarding and use of mouse; occasional reaching. Lifting:
Light lifting and carrying (less than 15 pounds); occasional heavy lifting/carrying (15-50 pounds). Environment:
This role primarily operates in an in-person, dynamic office setting, characterized by frequent verbal communication, movement, and collaboration among team members (small to large in-person gatherings/meetings); exposure to low or intense illumination; exposure to office equipment noise; may work prolonged or irregular hours; frequent travel; and, occasional remote work (after pre-determined length of employment). Mental Demands:
Work with frequent interruptions; maintain emotional control under stress. ADDITIONAL REQUIREMENTS
Champion and model the Center's Mission, Vision, Core Values, and Service Standards. Function within the policies and procedures of ESC-20. Accept other responsibilities as assigned. Dress and groom appropriately for the ESC-20 work setting. Travel independently to fulfill responsibilities of the position. Maintain regular and reliable attendance, majority in-person/onsite. Serve at the will of the Executive Director. Deadline to apply:
June 15, 2026
