DSHS HCLA Data and Outcomes Manager-WA Cares Fund

The WA Cares Fund is seeking a WA Cares Fund Data and Outcomes Manager join our growing team. Join the WA Cares Fund team within the Home and Community Living Administration (HCLA) to help develop the nation's first social insurance program for long-term care. This is a unique opportunity to be part of the reason Washington State continues to lead nationally in long-term care policy and insurance coverage for all working Washingtonians. Our team is responsible for designing and implementing this groundbreaking program and helping Washingtonians understand their new benefit. Your experience will support the Department of Social and Health Services' mission to partner with people in accessing support, care, and resources. The official workstation for this position is in Lacey and offers flexible hybrid remote work. You can be based anywhere in Washington State. However, occasional travel may be required based on business needs. As Data and Outcomes Manager, for this program you will play a central role in strategic planning and data development. You will lead the creation of highly complex, first-of-their-kind cross-agency reports that integrate data from the Employment Security Department, Health Care Authority, Office of the State Actuary, and State Investment Board. Your work will drive the development and validation of new reporting tools, monitor key outcomes and indicators of success, and surface emerging risks and areas of concern. You will collaborate closely with the Office of the State Actuary (OSA) and DSHS Research and Data Analysis to conduct advanced research, statistical analysis, and scientific inquiry to investigate complex issues and develop data-driven solutions. You will prepare narrative reports, visualizations, and presentations including graphs and charts to communicate program outcomes to diverse audiences such as the state legislature, business partners, and program oversight bodies. As one of the program's key subject matter expert, you will provide leadership with research, consultation, and actionable insights that directly inform high-impact decisions. Some of what you will be doing Develop and maintain internal and cross-agency data requirements necessary to produce program reports and data dashboards on behalf of the LTSS Trust Commission to the legislature and Benefits Council Review and provide feedback on actuarial models and reports, to impact broad policy development and answer strategic questions regarding impacts of program design options Identify relevant data source indicators, develop agreements across agencies, evaluate and define data elements to support timely collection and accurate interpretation of data for program reporting. Research and design reports to address equity and inclusion in benefits, accessibility and influences program design and development to address language and accessibility barriers to WA Cares Fund. Capture and analyze data to create detailed reports, visualizations, narratives that draw meaningful conclusions, recommendations and process improvement. Transform data into readable, goal-driven statistical and narrative reports to inform executive leadership, stakeholders and the public about program needs, trends, achievements and challenges Interpret data from a variety of software technologies and provide expert advice, reports, and consultation on data interpretation to executive management, cross-agency sponsors, internal departments, and outside organizations Respond to the reporting needs and ad-hoc data requests of the WA Cares Fund program, management, the legislature, and key partners. Develop narrative reports, graphs, and charts to draw conclusions from data that guide decision-making and inform executive leadership, stakeholders, elected officials, and program governance bodies. Who should apply? Master's degree•or higher in an analytical field such as statistics, economics, finance, science, mathematics, or a related field •Additional business data analytic work experience may substitute year for year for the degree. AND A minimum of five years of progressively responsible experience demonstrating the following: Identify, collect, and analyze data, create and review reports, and communicate results and risks to senior management. Work well with a diverse range of stakeholders, including elected officials, state agencies, local governments, tribal leaders, community organizations, and advocacy groups. Develop clear goals and targets and track the organization's performance and progress. Manage projects from start to finish, including scheduling, delegating tasks, managing risks and issues, and keeping sponsors and stakeholders engaged and informed. Research and evaluate issues, then provide informed recommendations to senior leaders on important and often sensitive matters. Draft correspondence effectively and communicate well both in writing and verbally. Knowledge of program and project management tools, as well as continuous improvement, change management, and evaluation tools and methods. Combine abstract concepts and present complex ideas clearly to various audiences, while respecting and considering different viewpoints. Conduct and facilitate effective meetings. Preferred / desired education, experience and competencies: Experience using Power BI or other data visualization tools to develop and generate data visualizations with complex data Familiarity with database design and some experience using SQL to generate reports. Experience in survey design and development for program evaluation Experience drafting technical specifications for report generation Broad-based knowledge of data and statistical analysis for social insurance or long-term care programs and understanding of human service systems at the state and local community level. Coordinating executive-level work without direct supervision or direction, and evaluating the impact of changes in procedures, policies, and legislation on the agency strategic plan and current service delivery programs. Interested? Please list 3 professional references' contact information on your application and include your current resume and a cover letter explaining how your knowledge, skills, and abilities qualify you for this role. Questions? Please contact Anu Rao at raoa@dshs.wa.gov reference job number 04721 The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security. Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protect­ed veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725-5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or 1-800-833-6384. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.