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Job Description
Information Officer I Public Utilities Commission
JC-522031
- Information Officer I
INFORMATION
OFFICER I
(SPECIALIST) $6,031.00 - $7,775.00 per Month
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
Final Filing Date:
6/29/2026
Application Methods:
Electronic (Using your CalCareer Account) Job Description and Duties Individuals interested in applying for this vacancy must have eligibility. If you are new to state service or need to gain eligibility to this classification, please Click here to open the examination bulletin and follow the instructions on "How to apply". For this classification, applicants with disabilities may gain eligibility through the Limited Examination and Appointment Program (LEAP), an alternative to the standard testing process. Click here to open the examination bulletin. Applicants may choose to apply through either the Standard or LEAP process. The examination is a separate process from applying for this vacancy. Please be sure to follow all instructions for each process. Virtual interviews via web portals or phone may be offered as deemed appropriate and feasible by the hiring manager - standard in-person interviews will still be offered if conditions permit. Under the direction of the Senior Communications Officer (Information Officer II), the Information Officer I (Specialist) assumes a pivotal role on a fast-paced team. This position is charged with independently executing various professional and technical tasks that contribute to the communication strategy aimed at informing and engaging audiences about the activities and objectives of the California Public Utilities Commission (CPUC). You will find additional information about the job in the . Working Conditions This position requires travel. This is a hybrid position that will require the selected candidate to report to their assigned headquarter office a minimum of two (2) days a week. Hybrid positions may be eligible for telework under California Government Code Section 14200 for eligible applicants residing in California. In accordance with CPUC Telework Policy, telework arrangements are subject to change and may be reevaluated at any time. Minimum Requirements
You will find the Minimum Requirements in the Class Specification.
(SPECIALIST)
$6,031.00 - $7,775.00 Effective July 1, 2025, CalHR launched the Personal Leave Program (PLP) 2025 with Pay Differential 386.
PLP 2025
temporarily reduces state employee pay in exchange for leave hours to help address budget shortfalls. Salary ranges in this posting exclude the temporary reduction. For details, visit CalHR's Personnel Leave Program (PLP) page. New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of
Positions:
1
Work Location:
San Francisco County
Telework:
Hybrid
Job Type:
Permanent, Full Time Department Information
External Affairs Division/
Consumer Affairs Bureau/ News Office:
The CPUC's External Affairs Division is a dynamic team of nearly 100 individuals committed to championing our mission of providing essential utility services for all Californians. As strategic agency partners, we prioritize building trust, fostering engagement, connecting teams, and delivering impactful results. Our division oversees seven key functions:
Public & Media Relations
Creative Services
Consumer Advocacy
Internal & Executive Communications
Strategic Programs & Partnerships
Local Government & Community Engagement
Public Participation & Engagement
Together, we craft compelling narratives, establish valuable partnerships, and foster connections that resonate across California. Join us in making a difference and delivering results that truly matter.
Department Website:
http://www.cpuc.ca.gov
Special Requirements Prepare and submit a response for each question below. The SOQ should provide specific details and examples that clearly demonstrate how your training, experience, and education qualifies you for the position. Refer to the job description and duties, and duty statement to prepare your response. Applicants who do not submit a completed SOQ and writing that exceeds the page limit will not be considered or scored. All information in the SOQ is subject to verification. The SOQ must be no smaller than 11-point Arial font, single-spaced, and no more than two pages. Please write your SOQ to address the following three questions:
Describe your experience developing visual and multimedia content (e.g., infographics, short-form video, social media graphics) for public-facing communication. Include at least one example where you ensured content met accessibility standards (e.g., Section 508/ADA compliance, captioning, alt text, readable design). What platforms, tools, and workflows did you use from concept through publication?
Explain how you evaluate the effectiveness of social media or digital visual content. Include specific metrics you have used (e.g., engagement, reach, click-through rate, watch time, conversions, sentiment). Describe a time you used data to refine or improve a campaign, content strategy, or visual approach following your evaluation of effectiveness. Describe your experience working in a structured approval environment (e.g., government, public agency, regulated industry, or large organization). How did you manage feedback from multiple stakeholders while maintaining content quality, accuracy, and deadlines? Include your role in coordinating across communications, subject matter experts, and leadership. For helpful guidance on writing an effective SOQ, please see the Work4CA guide. It is strongly encouraged to apply through your CalCareer Account at www.jobs.ca.gov Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. If you are using education to meet the minimum qualifications for this position, you must submit a copy of your transcript or diploma. An official transcript will be required prior to appointment. Applicants who completed their education outside the United States (with foreign degrees/transcripts) must obtain and submit verification of United States course/degree equivalency by the application deadline.
Foreign education credential evaluation services can be found at https://www.naces.org Employment information on the STD 678 state application MUST be complete with dates, duties and responsibilities, and contact names and phone numbers of supervisors. Resumes, or referring to resumes, will not be accepted in place of the completed STD 678. Applicants who fail to submit a completed STD 678 will not be considered. Only the most qualified candidates will be invited to an interview. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
