Manager - Customer Data Pipelines & AI Integration

Manager - Customer Data Pipelines & AI Integration

AICPA-CIMA

Durham, NC Job Details $115,000 - $125,000 a year 20 hours ago Benefits Health insurance Paid time off Parental leave Employee assistance program Qualifications Application Integration Program management Data Integration (Data management) Microsoft Power Automate AWS Prototype creation SharePoint Senior level AI 4 years Prototypes Full Job Description About the

Role:

You will build a two-way intelligence pipeline that bridges core DAS product leadership and customer-facing teams. You will use AI with several tools, including AWS, Power Automate, and custom LLMs to accelerate the ingestion of customer feedback and scale support capabilities. You will propose solutions that address critical firm requests. You will also oversee the safe enablement of AI workflows across the DAS ecosystem. The goal is to progressively increase our operating leverage and speed of execution as firm adoption scales, keeping human experts in the loop while removing manual data processing bottlenecks. You will report to the Director SAS Suite and work on a hybrid in-office / remote, or 100% remote, basis.

You Will:

Manage Upstream Intelligence Ingestion by finalizing and managing pipelines which ingest, parse, and structure implementation transcripts, support emails, and direct feedback from targeted mid-market firms. This process accelerates the delivery of structured intelligence to Product and Methodology leadership. Manage Mid-Stream Support Deflection and Acceleration which formalizes and manages an AI ingestion pipeline using AWS/SharePoint. This pipeline intercepts incoming queries from customer-facing teams, runs them against dynamic product notebooks, and surfaces relevant draft guidance. Build Downstream Workflow Automation pipelines that ingest raw product development updates and methodology decisions. You will use AI to propose solutions that address critical firm requests and deal-breakers. You will draft dynamic release notes for faster human (SME) approval. Be the internal AI enablement partner, helping DAS teams safely adopt AI by prototyping AI-assisted workflows and translating operational pain points into practical acceleration experiments. Build intelligence pipelines natively within the Microsoft shared enterprise infrastructure (Power Automate, SharePoint) to ensure seamless integration between the Google-based DAS platform and the broader enterprise ecosystem. Develop Suite-Wide Intelligence Routing that captures and routes implementation feedback across the entire suite of products. This suite includes DAS, Single Audit, State & Local Government, PCR, and EBP.

You Have:

4+ years of experience in audit practice, audit technology implementation, or technical program management. Experience independently prototyping and deploying AI-assisted workflows or data automation pipelines. Experience working within global Enterprise environments

How We Support You:

We provide flexibility to help you achieve a good work-life balance. You'll be part of a global, diverse team who foster an environment of inclusion and belonging where you are valued for who you are and where you come from. We offer benefit options in and out of the workplace, including healthcare, retirement, paid time-off, parental leave, an employee assistance program. We provide resources that support your mental health, and evolve our offerings to meet your needs. We care about our employees' welfare and focus our benefits package on the benefits which support your wellbeing. We also recognize that everyone has different priorities, so in addition to our core benefits to support your health we offer flexible options for you to choose benefits that are right for you, your family and your lifestyle. We believe in non-stop learning and are committed to investing in learning opportunities that help you reach your full potential and support your continued development.

About Us:

At The Association, a Great Place to Work-Certified company, we are transforming the accounting and finance profession. We are future-focused, empowering the world's most accomplished accountants to stay relevant, meet today's demands, and prepare for tomorrow's challenges through quality education, resources, and training. Learn more about The Association on LinkedIn and our Career Site. #LI-Remote #GreatPlacetoWork We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. The Annual Salary Range for this role is: $115,000-$125,000 Please note, this is a standard range and exact compensation may vary based on experience and location. If you'd like to understand more on the salary range, please contact the recruiter listed on this posting. If you're interested in this role, please apply before 29 May 2026 While this role can work remotely in the US, please note that we are unable to employ individuals in the state of California. Equal Employment Opportunity The Association of International Certified Professional Accountants is dedicated to fostering a diverse environment and is committed to being an equal opportunity employer. All employment decisions are based on business needs without regard to race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected status. All qualified candidates are encouraged to apply. Assistance If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please send an email to