Senior Product Information Specialist

Senior Product Information Specialist WPP Production Detroit, MI Job Details 1 day ago Qualifications Managing projects Legal compliance Full Job Description About WPP Production We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world. About WPP WPP is the trusted growth partner for the world's leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. A Hybrid working model We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we've adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. What does a Senior Product Information Specialist do at WPP Production? We are seeking a Senior Product Information Specialist to drive critical automotive product compliance, technology communications, and digital content reviews across multiple agencies and client teams. This unique hybrid role combines strong project management expertise with a passion for vehicle technology, software-enabled features, and digital customer experiences. The ideal candidate thrives in a fast-paced agency environment, understands creative and production workflows, and is eager to build expertise in connected vehicle technologies such as infotainment systems, driver assist features, mobile applications, and digital retail experiences. This individual will serve as product liaison across internal teams, agency partners, engineering stakeholders, legal/compliance teams, and clients. Success in this role requires exceptional organization, relationship-building, communication, and problem-solving skills, along with curiosity, knowledge and enthusiasm for emerging automotive technologies. The ideal candidate is service-oriented, proactive, detail-focused, and solutions-driven. They embrace process improvement, enjoy collaborating across disciplines, and are energized by helping teams deliver accurate, compliant, and high-quality work on time. Major Responsibilities Vehicle Technology & Product Support Manage the in-vehicle screen request workflow and reviews to ensure technology representations, feature availability, and digital experiences are accurate and compliant. Develop working knowledge of vehicle technologies, digital ecosystems, and connected experiences including in-vehicle software, driver assist technologies, in-vehicle displays, vehicle apps, and related software features. Collaborate with engineers, product teams, and agency partners to ensure accurate representation of assigned technology features and functionality across communications and marketing assets. Review creative materials, digital experiences, claims, product messaging, imagery, and disclaimers to ensure compliance, accuracy, and alignment with product functionality. Support the organization, ingestion, tracking, and maintenance of technology-related assets, metadata, and documentation for cross-functional team use. Assist in gathering, organizing, and communicating product information, technology updates, and feature changes to internal and external teams. Participate in technology demonstrations to help creative and production teams identify efficient and effective ways to communicate complex product and technology features to consumers. Support AI efforts designed to align cross-functional teams and agency partners on product information, claims substantiation, and messaging consistency, helping ensure accurate and cohesive communications across all channels. Project Management & Operations Monitor project queues, prioritize requests, and manage intake processes for the Technology team within internal workflow systems. Manage multiple concurrent projects and workflows across creative, compliance, product information, and technology teams. Coordinate timelines, priorities, dependencies, and deliverables to ensure projects are completed accurately and on schedule. Track project status, identify risks or bottlenecks, and proactively resolve issues to maintain delivery timelines. Support quality control efforts to ensure completeness, accuracy, and compliance of all deliverables and associated documentation. Provide reporting and operational visibility regarding project status, and workflow efficiencies. Identify and implement opportunities for process improvements, workflow optimization, and system enhancements. Collaboration & Communication Build and maintain strong working relationships with agency teams, clients, engineers, designers, product specialists, and compliance partners. Communicate clearly, concisely, and effectively with stakeholders at all levels, tailoring information appropriately to audience and business needs. Promote collaboration, accountability, and a solutions-oriented culture across teams. Support onboarding, training, and adoption of internal tools, workflows, and best practices. Contribute to a positive team environment focused on continuous learning, adaptability, and operational excellence. Qualifications & Skills 5+ years of experience in automotive product compliance, project management, agency operations, or related fields. Strong understanding of project management disciplines, workflow processes, and cross-functional collaboration. Interest and/or experience in automotive technology, connected vehicle systems, software-enabled products, or digital customer experiences. Experience managing multiple projects and stakeholders in fast-paced environments with tight deadlines. Excellent organizational, prioritization, and problem-solving abilities. Strong verbal and written communication skills, including the ability to manage client communications professionally and effectively; prior client relationship management experience is preferred. Ability to work independently while collaborating effectively across multidisciplinary teams. Comfortable navigating ambiguity and making informed decisions quickly. Proficiency with Microsoft Office, Ziflow and willingness to learn new systems and workflow tools. Familiarity with digital content production, asset management, metadata organization, or creative workflows preferred. Automotive, technology, agency, engineering, or compliance experience preferred. Knowledge of social, digital, and emerging media platforms is a plus. Preferred Characteristics Curious and eager to continuously learn about new technologies and industry trends Service-oriented and relationship-driven Highly detail-oriented with strong critical thinking skills Adaptable, proactive, and solutions-focused Passionate about improving processes and team collaboration Enthusiastic about the intersection of automotive experiences, software, and digital innovation #LI-LV1 #LI-Hybrid Why work here: At WPP Production, you'll help shape the future of content production at a truly global scale. We bring together world-class talent, cutting-edge studios, and advanced technology to solve some of the most complex creative and production challenges in the industry. You'll work in a collaborative, borderless environment where craft excellence is valued, innovation is encouraged, and AI and next-generation tools are used to amplify not replace human creativity. With access to diverse projects, global career opportunities, and the backing of WPP's unmatched network, this is a place where you can grow your skills, make real impact, and create work that performs for every audience, across every channel, at every moment. Inclusion and Impact WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. Data We rely on legitimate interest as a legal basis for processing personal information under the GDPR for purposes of recruitment and applications for employment. When you click the "Submit Application" button at the bottom of this page, this will send all the information you have added to WPP Production. Before you do this, we think it's a good idea to read through our Privacy statement. 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