Team Services Coordinator

Position Summary The Team Services Coordinator supports the logistical execution of Team Excel, serving as a dedicated resource for skaters, families, and Team Service Personnel. This role ensures a high-quality, consistent experience by providing hands-on support for team communications, competition logistics, and events. The Team Services Coordinator works closely with all stakeholders to anticipate needs and resolve challenges.

Reports to:

Director of Operations Key Responsibilities Competitions & Travel, Pre-Preliminary teams and above (approximately ten teams) Manage end-to-end competition registration and logistics Coordinate travel logistics in advance (air and/or ground transportation, accommodations, meals, etc.) and on site at Eastern Sectional Championships and US Synchronized Skating Championships, as needed In collaboration with the coaches, create schedules for teams at competition. Serve as primary contact for competition-related communication for Pre-Preliminary and above Team Communications Draft and distribute weekly communications with teams, Pre-preliminary and above Manage all forms, deadlines, and information flow, Pre-preliminary and above Ensure communication is consistent, timely, and aligned with organization priorities in collaboration with the Director of Synchronized Skating and Director of Operations, as needed Triage parent operational concerns and coordinate the appropriate response pathway, escalating coaching or placement matters to the Director of Synchronized Skating Program Delivery & Team Support Coordinate closely with Coaches and Team Service Personnel on team needs Support daily operational needs of teams (non-coaching) In collaboration with Director of Synchronized Skating/Coaches ensure a consistent and positive experience across all teams off the ice Support Team Service Personnel Events Ensure the planning and execution of all program events (pep rally, banquet, Excelabration, etc.) Coordinate event logistics, communication, and execution Clothing & Team Apparel Assist with distribution of team apparel Assist with communicating with families on fittings, deadlines, and delivery Compliance Assist with family and skater compliance completion. Key Interfaces Director of Operations, Director of Synchronized Skating, Coaches, and Team Service Personnel Skaters and families Director of Operations and Director of Synchronized Skating on regular cadence

The Skating Club of Boston Requirement:

Knowledge of synchronized skating

Pay:

$30.00 - $35.00 per hour

Benefits:

Flexible schedule

Work Location:

Hybrid remote in Norwood, MA 02062