Workflow Management Specialist

Workflow Management Specialist Falls Church, VA Job Details Full-time 1 day ago Qualifications Report writing Workflow management (operations management method) Writing skills Secret Clearance Mid-level Communication platforms Customer inquiry handling Bachelor's degree Continuous improvement Task prioritization Microsoft Teams Productivity software 2 years Communication skills Full Job Description Tharros is hiring a Workflow Management Specialist to join our team supporting the Air Force. In this role you will provide workflow task quality, capacity management workflow and support services for publication management. An attention to detail is a crucial skill for this role supporting the production of high-quality output and contributing to the overall success of the organization. This dynamic position manages all correspondence for quality; ensuring content standards are adhered to and setting appropriate suspense dates for inquiries received from outside agencies. As a key contributor, we are seeking a specialist with a quest for continuous improvement and a supportive approach that empowers our team. Position supports full time onsite. Potential for hybrid schedule after probationary period is fulfilled (minimum of 3 days onsite per week). Receive, control, prioritize and manage all tasks which are internal and external to the Air Force. Tasks may be submitted via NIPRNET or SIPRNET Prepare a wide variety of recurring and nonrecurring executive correspondence, reports, and other documents from information obtained from staff, files, and other sources. Compose technical and non-technical correspondence, such as office procedures, request for information concerning the organization's programs, letters of acknowledgement, commendations, or notification. Prepare standard form or unique letters for responding to inquiries and requests for information. Prepare material/documents for the supervisor to use in responding to inquiries, recognizing which information is, or is not, relevant to the issue at hand. Reviews the tasks; assigns them to appropriate directorates; establishes internal (SG) suspense dates for the tasks; and provides guidance on the level of final coordination. Review all completed products for format, quality task deliverable construction, completeness, and utilize critical thinking to ensure tasked requirements are accomplished for general officer-level review. Screen tasks for clarity and completeness, and communicate with external tasking agencies about tasks, task suspense, extensions, and workflow as needed. Return tasks within one (1) workday to tasking agency if incorrectly assigned. Serve as a point of contact (POC) for requests on the status of specific tasks in execution. Current Secret clearance required. Bachelor's degree preferred. Minimum of 2 years of experience in task management or similar career field Experience with Task Management Tool (TMT) or Microsoft Dynamics CRM preferred. Must be able to support hybrid schedule with a minimum of 3 days onsite per week after probationary period is fulfilled. Must possess the necessary skills in workflow task quality and capacity management and the appropriate computer and associated software skills to perform duties. Proficient in Microsoft Office Suite to include Teams or similar workplace chat and videoconferencing tools. Excellent written and verbal communication skills. Tharros combines extensive cyber defense knowledge with the world's preeminent vulnerability expertise to identify and defend against attacks before they become problems. Working at mission speed, we harden mission systems faster and secure them for longer, so agencies never lose the mission edge. Tharros lifts the veil of enterprise cybersecurity to detect zero days before they affect you, enabling mission maneuverability and the confidence to move missions forward. In the ever-evolving realm of cyberspace, we are dedicated to becoming the paramount defender in the 5th warfighting domain. By pioneering innovative security solutions and fostering an environment of continuous learning and vigilance, we aim to protect the interests of our nation's security. Our commitment to excellence in cybersecurity will establish new benchmarks, transforming the digital landscape into a secure and thriving frontier for future generations. Tharros. See Everything. Secure Anything. Tharros is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and make employment decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected status.