Records Management Specialist

Records Management Specialist at Acro Service Corp Records Management Specialist at Acro Service Corp in Knoxville, Tennessee Posted in 4 days ago.

Type:

full-time

Job Description:

Description Fully performs both standard and non-standard transactions associated with the Information Management job family.

Typical duties may include:

Select, apply, and explain procedures and practices to identify and resolve discrepancies, research information sources, and document and coordinate results. Analyze and perform assessments of records and documents submitted by various organizations to ensure compliance with appropriate procedural requirements. Interpret and analyze customer requests for record and document retrieval to determine location and retrievability. Identify and report system software and hardware problems to the appropriate technical personnel. View and print documents and records from various types of micrographics and reproduction equipment. Maintain centralized information centers to support daily work activities. Identify discrepancies and resolve problems for document control and records management transactions. Responsible for inputting, maintaining, and retrieving information from manual and automated systems. Provide guidance and ongoing customer service to field personnel in processing and correcting transactions. Train end-use customers on information systems capabilities and new applications. May coordinate assigned work activities of the first two job standard levels.

Qualifications:

Demonstrated competencies at the Administrative Representative level. Advanced knowledge of information systems and equipment for micrographics, reproduction, and computer software and hardware. Two-year Associate degree in a related field or equivalent experience.