Processor Contracts Field

PROCESSOR CONTRACTS FIELD

Hyatt Vacation Club Hyatt Vacation Club at Wild Oak Ranch US

• TX•San Antonio

Posted:

May 29, 2026 Summary Process contracts accurately by entering information into appropriate system. Ensure that signed contract paperwork is accurate and contains all necessary information and documentation. Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) by checking information in appropriate software. Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval). Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking. Enter, retrieve, reconcile, and verify information (e.g.,missions, leads, third parties) in software involved in the sales process. Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Perform general office duties (e.g., filing, sending emails, typing, faxing, and copying). Follow allpany safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager. Follow allpany policies and procedures; maintain confidentiality of proprietary information; protectpany assets. Anticipate and address owners' service needs. Develop and maintain positive working relationships with others; support team to reachmon goals; listen and respond appropriately to the concerns of other employees. Ensure adnce to quality expectations and standards; identify, rmend, develop, and implement new ways to increaseanizational efficiency, productivity, quality, safety, and/or cost-savings. Enter and locate work-related information usingputers. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested. Contract Processing Process contracts accurately by entering information into appropriate system (e.g., Universe/Unifipro). Perform required Know Your Customer procedures, andplete any necessary follow through with law department to ensurepliance withpany policy Access customer credit file to validate availability of financing programs Process customer downpayments via Cyber Source system, ensuring all customer PII is properly secured and maintained Complete and send series of DocuSign envelopes in prescribed order to ensure efficient delivery andpliance Ensure that signed contract paperwork is accurate and contains all necessary information and documentation when returned from customer. Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) by checking information in appropriate software (e.g., SOLAR). Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval) at the time worksheet is received. Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking. Enter data in appropriate spreadsheets to ensure accurate tracking againstpany SLA Office Equipment Transmit information or documents using mail, scanner, facsimile machine, DocuSign , email. Operate standard office equipment other thanputers such as telephone, typewriter, scanner, fax, photocopier, calculator, and electronic peripherals. Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up so that problem is corrected. Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed. Computers/Software Use multipleputer systems and software packages to input, access, modify, store, or output legal documents and correspondence with co-workers, management and customers. Communication Monitor and respond to inbound customer, client, and propertymunications via email, voice mail, etc. in a timely manner Speak to customers and co-workers using clear, appropriate a+nd professional language. Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to maintain accuracy andpleteness. Talk with and listen to other employees to effectively exchange information. Working with Others Support all co-workers and treat them with dignity and respect. Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Partner with and assist others to promote an environment of teamwork and achievemon goals. Physical Tasks Enter and locate work-related information usingputers. Read and visually verify information in a variety of formats (e.g., small ). Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Policies and Procedures Maintain confidentiality of proprietary materials and information. Protect the privacy and security of customers and coworkers. Followpany and department policies and procedures. Perform other reasonable job duties as requested. Analytical Skills Computer Skills Learning Arithmetic Computation Interpersonal Skills Teamwork Interpersonal Skills Diversity Relations Communications Applied Reading Listening Communication Writing English Language Proficiency Personal Attributes Integrity Stress Tolerance Dependability Adaptability/Flexibility Presentation Organization Detail Orientation Multi-Tasking Time Management Physical Abilities Visual Acuity Education

• High school diploma/G.E.D. equivalent Related Work Experience
• 6 months related experience. Supervisory Experience
• No supervisory experience is required Certification-Notary Public Hyatt Vacation Ownership is an equal opportunity employermitted to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location w Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party managementpany that is responsible for all employment benefits and obligations at this location.