GIS / ArcFM Support Specialist

CTG is seeking to fill a GIS / ArcFM Support Specialist position for our client in Anchorage, AK. This is a 12-month onsite contract role supporting day-to-day GIS production operations while internal teams focus on project initiatives.

Overview:

We are seeking a GIS / ArcFM Support Specialist to provide production support for GIS and ArcFM applications in a utility environment. This role will focus on troubleshooting user issues, maintaining GIS data integrity, supporting system stability, and ensuring timely resolution of support tickets. Candidates should have strong ArcFM and Esri ArcGIS experience, along with the ability to work effectively in a fast-paced operational support environment.

Key Responsibilities:

Provide production support for GIS and ArcFM applications Troubleshoot and resolve user issues, defects, and system problems Perform GIS data maintenance, updates, and QA/QC activities Support versioning, reconciliation, and posting workflows Track and manage support tickets to ensure timely issue resolution Maintain GIS operational stability and support utility mapping workflows Collaborate with internal teams to support ongoing GIS operations

Required Skills & Qualifications:

3+ years of GIS support experience Hands-on experience with ArcFM and Esri ArcGIS Strong troubleshooting and GIS data management skills Experience working in utility environments (electric utility preferred) Ability to work onsite in Anchorage, AK Strong communication and organizational skills

Preferred Qualifications:

ArcGIS Enterprise experience Familiarity with ServiceNow or Jira Python or scripting experience

Education:

Associate's Degree or College Diploma in GIS, Information Technology, Geography, Computer Science, or a related field preferred Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply:

To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Rebecca Olan at Rebecca.

Olan@ctg.com . Kindly forward this to any other interested parties. Thank you! About CTG CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries. Together, we shape what's next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you'll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com . CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.

Qualifications:

UNAVAILABLE