Supervisory IT Specialist

Supervisory IT Specialist Department of Transportion Federal Aviion Administrion

ATO, NAS

Security & Enterprise Operions, Enterprise Control Center Sub-Team

C, AJW-B353

Summary Serves as Supervisor for one of three Enterprise Control Center (ECC) sub-teams; Surveillance and Navigion sub-team. Learn more about this agency Summary Serves as Supervisor for one of three Enterprise Control Center (ECC) sub-teams; Surveillance and Navigion sub-team. Learn more about this agency Overview Help Accepting applicions Open & closing des 05/08/2026 to 05/18/2026 Salary $127,688

• $197,955 per year Salary includes locality of 33.72%. Pay scale & grade FV J Locion 1 vacancy in the following locion: San Diego, CA Telework eligible Yes—Situional telework in accordance with agency policy. Travel Required 25% or less
• The job may require up to 25% travel. Relocion expenses reimbursed Yes—
• Fixed Re PCS
• Permanent Change of Stion (Current Federal Employee)
• In accordance with applicable FAA Travel regulions, a fixed relocion payment of $27,000 paid.

Relocion expenses paid are subject to applicable taxes. Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential NA Job family (Series) 2210 Informion Technology Management Supervisory stus Yes Security clearance Secret Drug test Yes Announcement number

ACT-ATO-26-AJWB353-98577

Control number 868304000 This job is open to Help Internal to an agency Current federal employees of the hiring agency th posted the job announcement. Clarificion from the agency Open to Current Permanent FAA Employees only. Duties Help Reports to the ECC Team Manager and Nional Operions Group Manager, and serves under direction of the Nional Enterprise Operions Directore. Oversees 24/7 continuous enterprise service level monitoring for critical NAS services and applicions. Teams serve as primary focal point for NAS subscribers and consumers. They provide advance notificion to consumers when an interruption could affect the delivery of the enterprise service and coordine potential impact when a legacy or enterprise service/equipment is reported out of service, scheduled or unscheduled. Maintains oversight and knowledge of the health of the enterprise services and the customers who use the services. Provides specific impact informion to nional operions organizions and customers regarding restorion and mitigion. Regularly reviews logs recorded and maintained by teams regarding consumer issues and anomalies. Reports stus, trends, and impacts of NAS enterprise service events to higher level management. Collabores extensively with the Enterprise Network Operions Team when Tier 2 expertise is required in order to address a difficult or high visibility issue. Maintains knowledge of network communicions, and troubleshooting techniques within NAS Operional Ip environment in order to identify and assesses enterprise level events. Remains knowledgeable of networking protocols and management utility tools in order to evalue service degradions and recommend safeguards. Manages employees who are responsible for maintaining real-time awareness of end to end service performance by reporting on service interruptions tickets, troubleshooting calls/alarms, determining impacts of interruptions and performing fault isolion. Ensures the expert technical assistance required to identify potential disruptions and coordine outages and restorions with vendors and customers is provided accurely and timely with minimal impact to NAS operions. Reviews performance da/reports and identifies service improvement initiives. Directs the work of subordine employees. Sets priorities and deadlines, assigns tasks and responsibilities, establishes work schedules, approves leave, and ensures adeque shift coverage to effectively manage NAS enterprise monitoring. Additionally, monitors and evalues performance, coaches and develops staff, and manages conduct and discipline as approprie. Crees and maintains a supportive work environment th promotes collaborion and open communicion between employees and management. Inspires, coaches, and guides staff members in accomplishing desired goals within a complex and changing environment. Promotes, supports, and participes in the FAA EEO Program. EEO issues are identified, resolved, and coordined with EEO official as required. Defines, acquires, and alloces budget, staff and other resources necessary to accomplish the goals and/or objectives of the team. Participes in planning and executing organizional goals utilizing stregic planning and sound management principles in order to accomplish mission objectives. Duties directly impact NAS Operions. Requirements Help Conditions of employment US Citizenship is required. Selective Service Registrion is required for males born after 12/31/1959. Must submit an SF50 (See Required Documents). Designed or Random Drug Testing required. A one-year supervisor/managerial probionary period may be required. Qualificions For additional informion please view the complete OPM qualificion standard for the Group Coverage Qualificion Standard for IT Specialist, please : https://www.opm.gov/policy-da-oversight/classificion-qualificions/general-schedule-qualificion-standards/2200/informion-technology-it-management-series-2210-alternive-a/ To qualify for this position you must demonstre in your applicion th you possess least one year of specialized experience equivalent to

FV-I / FG/GS-13.

Specialized experience is experience th has equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position. Specialized experience is : Experience with NAS service interdependencies, concepts, and functions, as well as the understanding of the global impact of enterprise events Applicants should include examples of specialized experience in their work history. Qualificions must be met by the closing de of this vacancy announcement.

Interviews:

Some, all or none of the applicants may be interviewed. Preview job questionnaire Make sure your resume includes detailed informion to support your qualificions and answers to the job questionnaire. Additional informion We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigion. A one-year probionary period may be required. The person selected for this position may be required to file a financial disclosure stement within 30 days of entry on duty. FAA policy limits certain outside employment and financial investments in aviion-reled companies. www.faa.gov/jobs/workinghere/financial-disclosure-requirements This position is covered by the Department of Transportion's Drug and Alcohol Testing Program. Any applicant tentively selected for this position subject to pre-employment or pre-appointment drug screening. Persons occupying a "testing designed position (TDP)" subject to random drug and/or alcohol testing. As a part of the Federal-Wide Hiring Reform Initiive (streamlining the hiring process), the FAA is committed to elimining the use of the Knowledge, Skills and Ability (KSA) narrives from the initial applicion in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrive response in the text box listed below each KSA. In lieu of providing a KSA narrive response in the text box listed below each KSA, in your work history, please include informion th provides specific examples of how you meet the response level or answer you chose for each KSA. Your work history examples should be specific and clearly reflect the highest level of ability. Your KSA answers evalued further to valide whether the level th you selected is approprie based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as approprie. Eligible applicants meeting the minimum qualificion requirements and selective factor(s), if applicable, may be further evalued on the Knowledge, Skills and Abilities (KSA) listed in the announcement. Based on this evaluion, applicants placed in one of the following cegories: score order, cegory grouping, or alphabetical and referred to the selecting official for considerion. This is not a bargaining unit position. Links to

Important Informion:

Locality Pay , COLA Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above.

IMPORTANT

Applicants may be red on the extent and quality of experience, educion, and training relevant to the duties of the position(s). All answers provided in the on-line process must be substantied. Ensure th your applicion package/resume supports your responses. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help You required to provide proof of U.S. Citizenship. To qualify based on educion, you must upload or fax a copy of your high school or college transcripts or certifices time of applicion. If selected, official transcripts required prior to employment. Only supplemental documention, e.g. transcripts or veteran's documention accepted in combinion with your on-line applicion. These documents must be uploaded or faxed to 609-485-8995 on or before the closing de of this announcement. All submitted documents should reference the announcement number. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notificion of Personnel Action) containing informion in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organizion of record by the closing de of the announcement. You may fax your SF-50 or upload it into the on-line applicion. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/ . If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help Applicants may be required to complete one or multiple assessments as part of the evaluion process. This assessment aims to evalue the competencies and qualificions essential for the position. You must apply online to receive considerion. Your applicion must be submitted by 11:59 PM Eastern Time on the Close De for it to be accepted. If you are applying for positions associed with FAA registers, your applicion must be submitted the time a referral list is creed in order to receive considerion for positions associed with a register.

RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.

Please ensure EACH work history includes ALL of the following informion: Job Title (include series and grade if Federal Job) Relevant work experience: should align to the Job Announcement and address all required qualificions and include job title, employer name, start/end des, number of hours worked per week. Educion, certificion or licensure: If required, educion should include school/institution name, completion de, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above informion and failure to provide ALL of this informion may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded informion again when applying for future vacancies. Agency contact informion Courtney Rowan Phone 1 (609) 485-5867 Fax 1 (609) 485-8995 courtney.a.rowan@faa.gov Address Federal Aviion Administrion ACT Regional HR Services Branch Atlantic City Internional Airport, Bldg. 300 AHF-N710 Atlantic City, NJ 08405 US Next steps Once we receive your complete applicion, the Human Resources Office will conduct an evaluion of your qualificions. Eligible and qualified candides referred to the hiring manager for considerion. You contacted directly if selected for an interview. For instructions on how to check the stus of your applicion, please go to: USAJOBS Help Guide . Important

• If you make any changes to your applicion, you must resubmit it.

If you make changes to your applicion and do not resubmit it, your changes will not be considered part of your applicion package, and only your previously submitted applicion evalued. All qualified applicants considered regardless of political affiliion, race, color, religion, nional origin, gender, sexual oriention, marital stus, age, disability, or other non-merit factors. DOT provides reasonable accommodions to applicants with disabilities. If you need a reasonable accommodion for any part of the applicion and hiring process, please notify the agency contact listed in the Agency Contact Informion section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodion request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodion made on a case-by-case basis. Additional informion on reasonable accommodions procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help You required to provide proof of U.S. Citizenship. To qualify based on educion, you must upload or fax a copy of your high school or college transcripts or certifices time of applicion. If selected, official transcripts required prior to employment. Only supplemental documention, e.g. transcripts or veteran's documention accepted in combinion with your on-line applicion. These documents must be uploaded or faxed to 609-485-8995 on or before the closing de of this announcement. All submitted documents should reference the announcement number. If you are an FAA employee, you MUST provide a copy of your SF-50 (Notificion of Personnel Action) containing informion in Blocks 15, 17, 18, 19, 22, and 24 so it can be used to verify your position title, series, grade, tenure, and organizion of record by the closing de of the announcement. You may fax your SF-50 or upload it into the on-line applicion. If faxing the SF-50, please ensure you include the vacancy announcement number on the faxed copy. If you are an FAA employee, you can access and print your SF-50 from the eOPF system https://eopf.opm.gov/dot/ . If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help Applicants may be required to complete one or multiple assessments as part of the evaluion process. This assessment aims to evalue the competencies and qualificions essential for the position. You must apply online to receive considerion. Your applicion must be submitted by 11:59 PM Eastern Time on the Close De for it to be accepted. If you are applying for positions associed with FAA registers, your applicion must be submitted the time a referral list is creed in order to receive considerion for positions associed with a register.

RESUMES ARE LIMITED TO TWO PAGES. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC AND INCLUDE INFORMATION AS IT RELATES TO THE QUALIFICATIONS AND SPECIALIZED EXPERIENCE REQUIREMENTS OF THIS POSITION.

Please ensure EACH work history includes ALL of the following informion: Job Title (include series and grade if Federal Job) Relevant work experience: should align to the Job Announcement and address all required qualificions and include job title, employer name, start/end des, number of hours worked per week. Educion, certificion or licensure: If required, educion should include school/institution name, completion de, degree type and GPA. Determining length of General or Specialized Experience is dependent on the above informion and failure to provide ALL of this informion may result in a finding of ineligible. You may upload completed documents to your USAJOBS Account. This will provide you the opportunity to utilize the uploaded informion again when applying for future vacancies. Expand Hide how to apply Agency contact informion Courtney Rowan Phone 1 (609) 485-5867 Fax 1 (609) 485-8995 courtney.a.rowan@faa.gov Address Federal Aviion Administrion ACT Regional HR Services Branch Atlantic City Internional Airport, Bldg. 300 AHF-N710 Atlantic City, NJ 08405 US Next steps Once we receive your complete applicion, the Human Resources Office will conduct an evaluion of your qualificions. Eligible and qualified candides referred to the hiring manager for considerion. You contacted directly if selected for an interview. For instructions on how to check the stus of your applicion, please go to: USAJOBS Help Guide . Important

• If you make any changes to your applicion, you must resubmit it.

If you make changes to your applicion and do not resubmit it, your changes will not be considered part of your applicion package, and only your previously submitted applicion evalued. All qualified applicants considered regardless of political affiliion, race, color, religion, nional origin, gender, sexual oriention, marital stus, age, disability, or other non-merit factors. DOT provides reasonable accommodions to applicants with disabilities. If you need a reasonable accommodion for any part of the applicion and hiring process, please notify the agency contact listed in the Agency Contact Informion section of this announcement or the hiring manager. An employee with a disability must notify the decision-maker of the accommodion request. Job applicants and employees are required to follow up oral requests in writing. Decisions on granting reasonable accommodion made on a case-by-case basis. Additional informion on reasonable accommodions procedures or on EEO Programs is available on Office of Civil Rights (ACR) or by contacting the local FAA Civil Rights Office. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Overview Help Accepting applicions Open & closing des 05/08/2026 to 05/18/2026 Salary $127,688

• $197,955 per year Salary includes locality of 33.72%. Pay scale & grade FV J Locion 1 vacancy in the following locion: San Diego, CA Telework eligible Yes—Situional telework in accordance with agency policy. Travel Required 25% or less
• The job may require up to 25% travel. Relocion expenses reimbursed Yes—
• Fixed Re PCS
• Permanent Change of Stion (Current Federal Employee)
• In accordance with applicable FAA Travel regulions, a fixed relocion payment of $27,000 paid.

Relocion expenses paid are subject to applicable taxes. Appointment type Permanent Work schedule Full-time Service Excepted Promotion potential NA Job family (Series) Supervisory stus Yes Security clearance Drug test Yes Announcement number

ACT-ATO-26-AJWB353-98577

Control number 868304000