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Senior IT Manager
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Neon Redwood
San Francisco, CA (In Person)
Full-Time
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Job Description
Senior IT Manager Neon Redwood San Francisco, CA Job Details Full-time 10 hours ago Benefits Commuter assistance Health insurance Dental insurance 401(k) Vision insurance Qualifications Cloud identity and access management (IAM) Google Workspace Okta Serving clients Technical documentation Public Cloud AWS Cloud service support Data Security (Data management) Azure AD UEM Productivity software Desktop administration Security technology solutions implementations Identity & access management Full Job Description Senior IT Manager About Neon Redwood Neon Redwood is a technology and IT services consulting company, delivering managed IT, cybersecurity, and cloud operations for venture capital, private equity, family office, and life-sciences clients. We are a team of passionate engineers and IT professionals, and we are currently looking for a Senior IT Manager to expand our managed IT and security practice across our internal team and our client portfolio. The Role We are seeking a hands-on IT Manager with strong experience across managed IT, cloud infrastructure, and endpoint security. As part of the technical backbone of our day-to-day operations: keeping environments secure, compliant, and well-documented for Neon Redwood and the client organizations we serve. This full-time, on-site role (San Francisco Bay Area) reports to our Senior Director of IT and works alongside a dynamic IT team. You'll spend your day administering cloud and identity systems, supporting users, implementing security controls, and helping onboard new clients and employees. It's a great fit for someone who likes solving real technical problems across a variety of environments rather than sitting in strategy meetings. Responsibilities Provide day-to-day IT support and operations for Neon Redwood and a portfolio of client organizations: troubleshooting, ticket resolution, and keeping systems running. Administer cloud and identity infrastructure across AWS (VPN, backup/recovery), Google Workspace (GAM), SSO platforms, and device management. Implement and maintain security controls and endpoint protection; help enforce security policies (WISP, acceptable-use/AI, DR, incident response) and assist with incident response when issues arise.