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IT Service Manager
Job
Insight Global
Clearwater, FL (In Person)
Full-Time
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Job Description
Job Description The IT Service Manager will take the lead in improving how our IT services run by streamlining ITIL processes, keeping things running smoothly, and finding ways to make them better over time. This role will handle the setup, design, and ongoing updates of our IT Service Management tools and frameworks, mainly focusing on OpenText Service Management Automation X (SMAX) and Universal CMDB (UCMDB) to ensure strong configuration management and top-notch service. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.
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