Job Description
Business Operations Manager - Information Technology Seminole Tribe of Florida - 4.0 Hollywood, FL Job Details Full-time 5 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Employee assistance program Vision insurance 401(k) matching Life insurance Qualifications Technology purchasing IT sourcing Employee onboarding Internal controls Team leadership Standard Operating Procedures (SOPs) implementation Enterprise software Operational management Metrics Reporting Financial performance report preparation Master's degree Administrative experience Driver's License Supervising experience Vendor performance evaluation Bachelor's degree Vendor relationship management Technology budget management Accounting and finance experience Vendor contract management IT Business Administration Project contract management Onboarding process management Standard operating procedures (SOPs) Licensing agreement management IT department experience Standard operating procedures drafting Capital budget management
Information Technology Full Job Description Overview:
The incumbent is a trusted operational partner to the CIO and IT leadership team responsible for overseeing key operational, financial, vendor‑management, HR‑liaison, and compliance functions that support the effective operation of the Information Technology (IT) Department. This includes, managing IT vendor relationships and contract negotiations; monitoring contract renewals, licensing, and vendor performance; coordinating Operations Expenditures (OPEX)/Capital Expenditures (CAPEX) budgets and financial reporting; and partnering with Purchasing, Finance, and Legal Departments on IT agreements. The role also manages executive dashboards, tracks departmental metrics, identifies cost‑saving opportunities, and coordinates employee‑related processes such as recruitment, onboarding/off‑boarding, and internal communication activities. Additionally, the incumbent maintains and enforces the department's Standard Operating Procedures (SOPs) to ensure consistency, compliance, and operational efficiency. Bachelor's Degree in Business Administration, Information Technology, Public Administration, Management Information Systems, Finance, or a related field is required; a Master's Degree in a related discipline is preferred. A minimum of five (5) years of progressive experience in IT business operations, vendor management, contract administration, budgeting, or similar administrative and operational functions, with at least three (3) years of supervisory experience overseeing administrative or business support staff is required. Candidates must demonstrate experience managing OPEX/CAPEX
budgets, financial reporting, procurement workflows, contract or licensing processes, and serving as an HR liaison for recruitment, onboarding/off‑boarding, and performance evaluation compliance. Considerable experience with IT service management systems and enterprise platforms such as Microsoft Office Suite, ServiceNow, Webex, and SaaS systems is required, along with experience developing and maintaining SOPs and operational controls. Demonstrate excellent written and verbal communication, organizational, analytical, and interpersonal skills. Must possess a valid Florida Driver's License, be able to travel to all STOF Reservations, and be able to work a flexible schedule including evenings, weekends, and holidays.. Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance Education:
Bachelor's (Required) Experience:
IT:
5 years (Required) Management:
3 years (Required) Ability to Commute:
Hollywood, FL 33024 (Required) Willingness to travel: 25% (Required) Work Location:
In person
