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Information Technology Manager
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Specialized Recruiting Group - Metro East Area, Illinois
Glen Carbon, IL (In Person)
Full-Time
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Job Description
Information Technology Manager at Specialized Recruiting Group - Metro East Area, Illinois Information Technology Manager at Specialized Recruiting Group - Metro East Area, Illinois in Glen Carbon, Illinois Posted in 4 days ago.
Type:
full-timeJob Description:
Functions and Duties:
- Leads, supervises, and develops the Analyst and Helpdesk teams to meet service-level commitments, project deadlines, and organizational objectives.
- Manages IT Staff by recruiting, hiring, onboarding, training, coaching, and evaluating performance; communicates clear job expectations an accountability.
- Determines workload distribution, schedules, and on-call/after-hours rotations across Analyst and Helpdesk staff.
- Provides cross coordination of systems and network resources for IT driven projects
Skills and Abilities:
- Experience with Meditech Expanse or Athena Health Systems preferred
- Working knowledge of network, server, and systems concepts sufficient to coordinate effectively with infrastructure teams
- Strong understanding of HIPAA, changement management, and IT general controls
- Provides after-hours, holiday, and weekend support coverage and on-call leadership as needed
- Provides after-hours, holiday, and weekend support coverage and on-call leadership as needed
- Leads or contributes to special projects assigned by management
- Performs other duties as assigned in support of the IT Director and overall IT organization
Minimum Qualifications:
- Bachelor of Science/Bachelor of Arts degree preferred, or an equivalent combination of education and experience. Ten or more years of relevant experience.
- 7 or more years of progressive experience in healthcare, IT or similar environment
- 3 or more years of leadership or supervisory experience over technical staff
- Experience supporting ancillary services and core hospital functions
- Experience overseeing helpdesk/service desk operations and ITSM processes
- Familiarity with HL7 messaging and interface translation preferred
- Experience with report writing and SQL query structures and distribution
Certification, Licenses, and Registrations:
- Technical or system certifications relevant to an environment leveraging Microsoft, Cisco and VMWare are a bonus