vCIO, Managed Services

vCIO, Managed Services NetStandard Inc - 3.3 Overland Park, KS Job Details Full-time $105,000 - $130,000 a year 11 days ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Vision insurance Life insurance Qualifications Customer retention Documentation tools IT monitoring tools Bachelor's degree IT Network monitoring tools Account management Senior leadership Full Job Description

THE OPPORTUNITY

About the Role NetStandard is looking for a seasoned Virtual CIO to join our Clarity Managed Services practice. You'll serve as the strategic IT leader for a portfolio of managed SMB clients while directly managing a dedicated pod of engineers responsible for day-to-day service delivery. You'll own three things — client IT strategy, account retention, and project sales. To support you, you'll have access to a shared resource pool including a 24×7 NOC, project manager, procurement specialists, and technical specialists.

RESPONSIBILITIES

What You'll Own Lead IT strategy and multi-year technology roadmaps and budgets for assigned clients, delivering executive-ready QBRs that connect technology investment to business outcomes Directly manage a T2/T3 engineer pod — performance, development, prioritization, and escalation ownership Own client relationships end-to-end: onboarding through renewal, account health monitoring, and proactive churn prevention Drive project and hardware sales through consultative scoping, proposal development, and quarterly targets Oversee ITSM-aligned service delivery including break-fix, incident management, problem management, and change control Collaborate cross-functionally with Engineering, Sales, Accounting, and Purchasing to deliver cohesive client outcomes

QUALIFICATIONS

What We're Looking For Bachelor's degree in MIS, CS, Business, or equivalent experience 5-7 years in MSP, IT leadership, or technology consulting Proven C-suite communication and executive presentation skills Direct people management experience with technical staff Knowledge of

ITSM/ITIL

frameworks applied to managed services Proficiency with Microsoft 365 and associated licensing Experience with a PSA tool (HaloPSA, ConnectWise, Autotask) Background owning IT budgets and technology roadmaps Familiarity with RMM platforms (NinjaOne, Datto) Experience with IT documentation platforms (IT Glue, Hudu) Relevant certifications: ITIL, MS-900, AZ-900, CompTIA Familiarity with Auvik or similar network monitoring tools

WHY NETSTANDARD

What We Offer NetStandard is a Kansas City-based managed services provider committed to delivering strategic technology leadership to small and mid-sized businesses. Our vCIOs aren't solo operators — you'll have a full shared resource ecosystem behind you: a 24×7 NOC, dedicated project managers, procurement specialists, technical specialists, and business consultants. We believe in clear accountability, shared ownership, and investing in our team members. If you want a role where you can lead at the client-executive level and day to day service delivery.

Pay:

$105,000.00 - $130,000.00 per year

Benefits:

401(k) Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person