Manager of Information Technology

Position:

Manager of Information Technology Reports to: Chief Financial Officer (CFO)

Position Description :

Plan, coordinate, and direct all operational activities within the Information Technology department and provide support for information technology solutions that enhance mission critical business operations.

Company Overview :

Zumbiel is a fourth-generation family-owned business that has been in the printing and packaging business for over 180 years. We are a printing and packaging company offering a wide range of products from beverage to consumer, and one of the leading in the industry. This is a company that offers the opportunity for a career and a unique culture with our family-owned atmosphere.

What makes us unique:

Medical, Dental, Vision, and 401k with company match Commitment to employee health & wellness through wellness program Growth opportunities with performance reviews and internal hiring Company sponsored events to promote culture & engagement Driven by our core values

Primary Responsibilities:

Serve as the link of communication between customers and internal teams.

Manage relationships with internal teams:

production planning, graphics Collaborate with decision makers in other departments to identify, implement, and support cost effective technology solutions aligned with corporate goals and objective Project Management leadership among interdepartmental teams with a focus on specific improvement efforts regarding cost reduction, improved efficiency, and profit Develop and implement IT strategies aligned with the company's goals and objectives Oversee the management of IT infrastructure, including networks, servers, and software applications Ensure network and storage capabilities can accommodate business needs Manage database architecture, security, and capabilities Maintain ERP system and integrations, implement upgrades, and ensure availability, integrity and confidentiality Support business reporting needs through ERP reporting, business intelligence dashboarding, and Sharepoint Lead cybersecurity strategy, review results and monitor remediations, manage audits and implement training for IT team and end user Plan and develop Sharepoint programming for intranet activities Lead and mentor the IT team, fostering a collaborative and innovative work environment Manage IT budgets, resources, and vendor relationships Stay current with emerging technologies and industry trends to drive continuous improvement Coordinate with other departments to understand their technology needs and provide effective solution Guide security decisions and provide resources for AI initiatives Develop and enforce IT policies and procedures to ensure compliance with data backup strategies, government regulations and best practices Handle crisis management, ensuring quick resolution of IT-related issues Monitor and implement electronic data interface (EDI) with customers and vendors

Requirements:

Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred) Minimum of 10 years of experience in IT, with at least 5 years in a management role Strong knowledge of IT infrastructure, systems, and applications Excellent problem-solving and decision-making skills Proven ability to manage and lead a diverse team Strong communication and interpersonal skills Experience with budget management and strategic planning Knowledge of cybersecurity best practices and data protection regulations SQL database developer or engineer experience EDI experience preferred Manufacturing experience preferred

Operating Budget Details:

Technology Capex Department Budget Key Performance Metrics:

Customer Complaint (CCN) Entry within 24 hours of customer notification. Department plan to budget Microsoft Secure Score Carbon Black Critical Vulnerabilities ERP System Failures ROI on IT Capex Projects Specific IT Department Objectives (TBD)

Number of Direct Reports:

3