Must Have Technical/Functional Skill
- Delivery Management with ITIL Experience
- Customer management
- Leading strategic discussions and roadmap with customer leadership
- Thought leadership in bringing automation and process improvement in service delivery
- Leading Major Incidence calls and driving RCA process
- Managing coordination and follow-up/escalations to deal with 3rd Party vendor support tickets/issues
- Ability to configure and discuss Routing and Switching technologies, MPLS , Network Security, Data Center networks
- firewalls, IDS/IPS, VPN, load balancers
- Must have hands on experience on Dell switches and Paulo Alto firewall.
Switching:
Cisco Catalyst Switches, VLAN, STP, VLAN Trunking- Understanding of Cisco ASA (Cisco VPN Technology)
- Understanding of Cisco Wireless LAN Controllers and Access points.
- IP routing and switching.
- Understanding of Cisco ACI and SD-WAN
- Network Monitoring and Alerts management Roles & Responsibilities Onsite Delivery Lead
Network Administration Managed Service Team Salary Range:
$ 80,000- 110,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage:
Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support:
Maternal & Parental Leaves.
Insurance Options:
Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth:
Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off:
Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance:
Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1