IT Infrastructure & Systems Manager

IT Infrastructure & Systems Manager Springfield, MO Job Details Full-time $90,000 - $115,000 a year 6 days ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Life insurance Qualifications Technology purchasing Application Integration Vendor relationship building Endpoint Security Network hardware support Data storage Bachelor's degree in information technology Computer Science Wireless networking Technical documentation 5 years IT system monitoring Information Systems Scalable systems Improving operational efficiency System maintenance Patch management Bachelor's degree Access control implementation Computer hardware Virtualization Hardware support Vendor relationship management Server virtualization Scalability Network performance optimization IT CRM system proficiency Network infrastructure management Senior level Bachelor's degree in computer science Leadership Cloud storage services Mobile devices Information Technology System performance monitoring IT security monitoring Full Job Description Sun Solar, LLC is a leading provider of residential solar energy solutions, helping homeowners transition to clean, renewable energy while lowering their long-term energy costs. Headquartered in Springfield, Missouri, Sun Solar, LLC has been serving communities across Missouri, Illinois, and surrounding markets with high-quality solar installations, roofing solutions, and energy services. Our team is built on a culture of innovation, collaboration, and customer-first service. We are passionate about empowering homeowners through renewable energy while creating an environment where employees can grow, contribute, and build meaningful careers. As we continue to expand, we are seeking an experienced and motivated IT Manager to oversee and support the company's technology infrastructure and systems that power our operations, sales teams, and field staff. Position Overview The IT Manager is responsible for managing the organization's technology infrastructure, network environment, cybersecurity practices, and internal technical support. This role ensures that the company's technology systems remain secure, reliable, and scalable as the business continues to grow. The IT Manager will oversee hardware, networks, servers, cybersecurity protocols, and key operational platforms including the company's CRM system. This role also serves as the primary internal resource for employee technical support and technology troubleshooting. Key Responsibilities IT Infrastructure and Systems Management Manage and maintain company IT infrastructure including servers, networks, workstations, mobile devices, and cloud systems Ensure technology systems remain secure, reliable, and operational across all company locations Monitor system performance and proactively address technical issues Maintain documentation of network architecture, system configurations, and technology assets Network Administration Manage and monitor company network infrastructure including routers, switches, firewalls, and wireless systems Ensure secure connectivity for office and remote users Troubleshoot network performance issues and implement improvements when needed Cybersecurity and Data Protection Implement and maintain cybersecurity practices to protect company systems and data Manage endpoint protection, system updates, patch management, and access controls Monitor for security threats and respond to potential vulnerabilities CRM and Business Systems Support Administer and maintain the company's Customer Relationship Management (CRM) platform Manage user permissions, system access, and technical configurations Troubleshoot system issues and support integrations with other company platforms Coordinate with vendors and leadership regarding system updates or improvements Technical Support and Help Desk Provide technical support to employees experiencing hardware, software, or connectivity issues Install and configure workstations, laptops, printers, and other technology equipment Assist employees with system access, troubleshooting, and general technology usage Vendor and Technology Management Manage relationships with IT vendors, service providers, and technology partners Coordinate hardware procurement, software licensing, and technology upgrades Assist with implementation of new technology solutions when needed Technology Planning and Improvements Identify opportunities to improve operational efficiency through technology Support leadership in evaluating and implementing new technology systems Ensure technology infrastructure is scalable to support company growth Qualifications Preferred Education Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field. Equivalent professional experience may be considered. Experience Minimum of 5 years of experience in IT administration, infrastructure management, or technology leadership roles Experience supporting multi-location business environments preferred Experience managing network systems, cybersecurity practices, and business software platforms Technical Skills Microsoft 365 administration Network infrastructure management Firewall and endpoint security tools Server administration and virtualization Cloud storage and backup systems Hardware and software troubleshooting Compensation & Benefits Salary range for this position is $90,000 - $115,000 annually, depending on experience, qualifications, and technical expertise. Sun Solar offers a comprehensive benefits package designed to support employee health, financial well-being, and work-life balance, including: Medical insurance Dental insurance Vision insurance Short-term disability (STD)/ Long-term disability (LTD) Life insurance and AD&D coverage 401(k) retirement plan with company match Paid time off (PTO) Accident insurance Critical illness insurance All offers of employment are contingent upon the successful completion of a background check. Sun Solar, LLC. is proud to be an Equal Opportunity Employer (EOE) and is committed to creating an inclusive workplace for all employees. Employment decisions are based on qualifications, merit, and business needs.