Director of Information Technology Services

Director of Information Technology Services  Salary $72,000.00 - $75,000.00 Annually Location Western Job Type Contract Professional Full-time Job Number 202400668 Department Information and Technology Services, Western Opening Date 05/06/2026 FLSA Exempt

DESCRIPTION

BENEFITS Description

Department:

ITS

Position:

Full-time, full benefits package

Benefits Include:

Insurance package, Mandatory retirement plan, Dependent partial tuition waiver, Faculty/staff tuition waiver, Wellness program, Pro-rated annual and sick leave;

Wage:

$72,000-$75,000 commensurate with experience

Union Affiliation:

None

Location:

Dillon, Montana The Director of Information Technology Services (ITS) is responsible for the comprehensive management and leadership of the department of Information and Telecommunications Services (ITS). Additionally, this position is responsible for developing and leading the university in all ITS related functions and services. The position also directly oversees the implementation and support of the Ellucian Banner/Oracle Relational Database Management System and associated web application servers. These systems run on the Linux (RHEL) and Windows Operating Systems, which will also be under the direct control of this position. The Director of ITS also oversees and manages all aspects of UMW's enterprise level technologies including RHEL, Oracle, Banner, Modern Web Technologies, Microsoft Office Suite and any required technologies in support of Banner and its components. This position reports to the Vice Chancellor for Administration & Finance. Examples of Duties and Responsibilities Personnel leadership and management of ITS. This includes facilitating education, cross-training, and professional development opportunities for staff. Planning and implementation of strategic Information Technology (IT) initiatives on campus and ensuring that IT projects support the strategic goals of the institution. Supervising day-to-day operations of existing IT resources to ensure all mission-critical resources, such as the campus network and administrative software systems, are available continuously. Expanding existing resources as necessary to meet current and projected needs of faculty, staff, and students. Developing and implementing the backup, recovery, and cloning of the aforementioned enterprise systems. Database & application installation and maintenance according to established best practices. Proactively monitoring and optimizing system performance. Script and/or automate repeatable tasks across the spectrum of supported products. Research and provide information to assist in planning of service requests, implementation steps, corrective actions, and upgrade recommendations. Document changes to programs, environment settings, and system configurations. Off hours support of critical applications and infrastructure. Defining, modifying, and enforcing standards as necessary to ensure purchased hardware is compatible with existing systems. Continually analyzing new and emerging technologies to assess their potential benefit to Montana Western. Maintaining the campus infrastructure by supervising the acquisition, inventory and deployment of IT-related hardware and software and overseeing the redeployment or recycling of older equipment as it is replaced. Oversees and manages all Western web servers and their respective content at the direction of the Communications Department and using best industry practices, including content management and delivery, load balancing, security management, backups and disaster recovery, and up time monitoring and alerts. Minimum Qualifications A Bachelor's degree in computer science or a related field or similar training. Five years of progressively increased responsibility in IT management are required. A master's degree in computer science or related field or more than seven years of experience will be considered a plus. Troubleshooting experience in the Oracle and/or Linux environments The successful candidate must be familiar with switched Ethernet environments running TCP/IP, including topology, standards and associated hardware; have strong analytical skills; possess strong interpersonal skills with a demonstrated ability to work with a wide range of individuals with a wide range of technical expertise; and possess a demonstrated familiarity with Linux and Microsoft Windows operating systems, programming and administrative management software. An in-depth education or experience in C, Perl, Oracle or Ellucian Banner will be preferred. Preferred Qualifications A master's degree in computer science or related field or more than five years of experience will be considered a plus RHEL Oracle Banner or EMR experience Modern Web Technologies Microsoft Office Suite Additional Information

Application:

To apply, submit a letter of interest, resume, and the names and phone numbers of three professional references. For best consideration, submit all application materials by Wednesday, May 27, 2026. Review of applications will begin immediately following this date and will continue until the position is filled. For questions relating to this position contact Amelia Gardner-Knox at 406-683-7031 or by email at amelia.gardnerknox@umwestern.edu. A complete application

Includes:

Letter of Interest- addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as "Dear Search Committee" or "Dear Hiring Manager" is acceptable. Resume Professional References- names and contact information for three (3) professional references. The University & Dillon Area The Western is a dynamic, innovative, undergraduate university with over 65 full-time faculty and 1,300 students. It is located in Dillon, Montana in the scenic Rocky Mountains and has been awarded numerous top national rankings for delivering high quality, affordable education. Montana Western is the only public four-year college in the nation offering Experience One (X1), experiential learning delivered on the block schedule. Class sizes are small and students take a single course at a time, three hours each day for 18 days, before moving on to the next course. Each course is four credits and four blocks are offered each semester. The block schedule facilitates field and lab work, undergraduate research, study travel, and interdisciplinary teaching. Montana Western's faculty strongly believe in mentoring and inspiring students, and assisting them in the transition from university life to professional careers. The Western is an integral part of the Dillon Community. With a population of 5,000 people, Dillon is known for outstanding public schools, safe environments, recreational opportunities, and an excellent quality of life. The Western is an equal opportunity/affirmative action employer and encourages applications from qualified women, minorities, veterans and people with disabilities. Qualified candidates may request veterans‚ or disabilities preference in accordance with state law. Reasonable accommodations are provided in the hiring process for persons with disabilities. Finalists for any position will be subject to a criminal background investigation. The Affiliation of the (UM Affiliation) is an equal opportunity employer. UM Affiliation does not discriminate against any applicant on the basis of protected class status as described in UM's non-discrimination policy and any applicable law. Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. Qualified candidates may request veterans' or disabilities preference in accordance with state law. Criminal Background Investigation is required prior to the offer of employment. In accordance with university regulations, finalists for this position will be subject to criminal background investigations.

References:

References not listed on the application materials may be contacted; notice may be provided to the applicant. UM partners with SkillSurvey for reference checking. Applicants may receive emails from SkillSurvey to submit reference information.

Testing:

Individual hiring departments within the UM Affiliation may elect to administer pre-employment tests, which are relevant to essential job functions.

Employment Eligibility:

All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM and all affiliated campuses, as legally required (e.g., Form I-9). The will require proof of authorization to work in the United States before final hiring. Due to the September 19, 2025 Presidential Proclamation and related guidance from USCIS and the Department of State, the University may be limited in its ability to offer H-1B sponsorship. At this time, we are unable to sponsor new H-1B visas that require payment of the additional fee introduced by the Proclamation. Employer (UM), Helena College, and UM Western