Job Description
IT Systems Analyst Supervisor - ( 26141434 )
IT SYSTEMS ANALYST SUPERVISOR DIRECTOR'S OFFICE HELENA, MT
The Montana Department of Corrections (DOC) is creating a safer Montana through Accountability, Rehabilitation and Empowerment. If you want to work making positive changes in your community, the Montana Department of Corrections is the place for you! The IT Systems Analyst works within the Information Technology Bureau in the Montana Department of Corrections' Director's Office . This office provides critical support to the department's executive team through communications, financial services, legal services, and human resources. The landscape of corrections is constantly evolving, and this team is at the forefront of managing this change on behalf of Montana citizens. Join us today! The IT Systems Analyst Supervisor at the Montana Department of Corrections is a strategic, forward ‑ thinking leader who drives the alignment of the agency's technology systems with its broader mission and operational goals. This role leads the research, planning, design, and implementation of new technologies while managing the department's desktop and network infrastructure. The Supervisor evaluates user needs, directs complex technology projects from inception to completion, develops standard operating procedures, ensures compliance with state and federal standards, and collaborates closely with SITSD and external vendors. They also oversee essential maintenance functions, including system upgrades, patches, advanced hardware repair, and the unique Inmate Network Desktop Infrastructure that supports educational and operational programs within correctional facilities. In addition to technical leadership, the IT Systems Analyst Supervisor manages a team of eight employees and plays a central role in cultivating a high ‑ performing, well ‑ supported workforce. This includes overseeing recruitment, onboarding, coaching, performance management, and staff development to ensure employees have the tools and knowledge needed to meet evolving organizational needs. The Supervisor sets clear expectations, monitors progress toward goals, resolves issues promptly, and adjusts staffing based on project priorities. They also evaluate technology procurement requests, conduct cost ‑ benefit analyses, ensure alignment with strategic plans, and identify opportunities to improve efficiency. This dynamic role is ideal for a collaborative, solutions ‑ oriented professional eager to shape the future of technology within the Montana Department of Corrections. The hourly rate of this position will increase by $1.00 per hour or 2.5%, whichever is greater, effective July 1, 2026, in accordance with HB13. QUALIFICATIONS
The knowledge, skills and abilities for this position are typically acquired through a combination of education and experience equivalent to: Bachelor's degree in an Information Technology or related field; Four years of relevant experience supporting business needs with IT solutions. Two years of relevant supervisory experience. Alternative combinations of education and experience will be considered on a case-by-case basis . BENEFITS
Your service is rewarded with competitive compensation and generous State of Montana Benefits. State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program . APPLICATION INSTRUCTIONS
Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application. To initiate an application and be considered, you must attach your resume, cover letter, and mark the attachments as a "Relevant File". In your cover letter, state why you are applying for the position and anything that makes you uniquely qualified. Applications missing required documentation may not be considered. Successful applicants will be subject to: Criminal history check Child/patient/offender abuse registries Reference checks The Department of Corrections participates in E-Verify to confirm employment eligibility. After accepting a job offer and completing form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here, https://www.e-verify.gov/ . NOTICES Prison Rape Elimination Act (PREA) - Any person who has 1) engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution; 2) been convicted of engaging in or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or 3) been civilly or administratively adjudicated to have engaged in activity as described in the latter, are not qualified for this position. Tobacco Free - The use of all tobacco products, including smokeless tobacco products and tobacco substitutes is prohibited in Department of Corrections buildings. In secure care facilities possession of tobacco products is prohibited. Applicant Pool Statement :
If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection. Training Assignment :
This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire. Salary:
$ 45.38 - 45.38 Hourly Telework Eligibility :
Telework Eligible (Full-time telework is not available. Telework schedule must be supervisor approved.) Benefits Package Eligibility :
Health Insurance, Paid Leave & Holidays, Retirement Plan Number of Openings :
1 Employee Status :
Regular Schedule :
Full-Time Job Type :
Standard Shift :
Day Job Travel :
Yes, 5 % of the Time Primary Location :
Helena Agency :
Department of Corrections Union :
000 - None Posting Date :
May 29, 2026, 4:06:37 PM Closing Date (based on your computer's timezone) : Jun 20, 2026, 5:59:00 AM Required Application Materials :
Resume Contact Name :
Paula Plattner | Contact Email :
paula.plattner@mt.gov | Contact Phone :
406-415-6203 The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency's HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application. State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.
