Director of Information Technology

We are looking for an experienced IT Director to guide enterprise technology operations and provide high-level leadership across service delivery, governance, and long-term planning. This role is based in Westerville, Ohio, and is suited for a strategic leader who strengthens operational performance through teams, partners, and disciplined oversight. The ideal candidate will bring a strong background in regulated environments and a proven ability to align technology operations with business priorities, risk controls, and organizational growth.

Responsibilities:

• Direct enterprise IT operations with a focus on stability, performance, security, and compliance across the organization.
• Lead the IT function by setting priorities, assigning accountability, and developing managers and team leaders to execute effectively.
• Oversee technology budgeting, forecasting, expense management, and financial decision-making to ensure responsible use of resources.
• Prepare for and support audits, regulatory reviews, and control assessments by maintaining strong operational readiness and risk awareness.
• Manage relationships with external service providers, monitoring service levels, performance metrics, and contractual commitments.
• Strengthen core IT service management practices, including incident response, change control, problem resolution, and asset oversight.
• Create executive-level reporting that communicates service health, operational risks, and overall technology effectiveness.
• Partner with senior business leaders to shape and deliver technology roadmaps that support growth, scalability, and operational efficiency.
• Drive organizational and process improvements by evaluating current operating models and leading meaningful change initiatives.
• Track developments in technology, compliance, and industry practices to inform operational strategy and future planning.