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Infrastructure & Operations Engineer

Job

City of Westerville

Westerville, OH (In Person)

Full-Time

Posted 1 week ago (Updated 22 hours ago) • Actively hiring

Expires 7/24/2026

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Job Description

JOB Westerville is a vibrant city of more than 40,000 residents and a leader in job creation in the region. The community boasts 41 parks and a recently expanded, state-of-the-art, indoor recreation facility. Westerville is also home to a historic Uptown, which has recently secured an APA Ohio Great Place in Ohio award. If this sounds like a community you want to be a part of, apply now!
NATURE OF WORK
Under the direction of the Infrastructure and Operations Manager, the Infrastructure and Operations Engineer is responsible for assisting City employees with various infrastructure issues, overseeing the fiber optic network, and resolving end-user issues through the helpdesk ticketing system.
EXAMPLE OF DUTIES
This position does not have any supervisory responsibilities.
SUPPLEMENTAL INFORMATION
An example of acceptable qualifications: Possession of a bachelor's degree in computer science or a related field. Three (3) to five (5) years of relevant experience required. Must possess and maintain a valid State of Ohio driver's license and must remain insurable under the City's vehicle insurance policy. Any combination of education, training, and/or experience equivalent to the minimum qualifications stated above.
KNOWLEDGE, SKILLS, AND ABILITIES
(•Indicates developed after employment)
KNOWLEDGE OF
computer science; computer programming; data processing techniques and procedures; city goals and objectives•; database management; city policies and procedures•.
SKILL IN
use of modern office equipment and software; computer operation; critical thinking; judgment and decision making.
ABILITY TO
deal with many variables and determine specific action; prepare routine correspondence; prepare accurate documentation; communicate effectively; understand technical manuals and/or verbal instructions; demonstrate professionalism; develop and maintain effective working relationships; apply management principles to solve agency problems•.