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Information Technology Client Services Manager

Job

OREGON EMPLOYMENT DEPARTMENT

Hillsboro, OR (In Person)

$147,701 Salary, Full-Time

Posted 5 weeks ago (Updated 6 days ago) • Actively hiring

Expires 7/18/2026

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Job Description

Job Listing ID:
4494001
Job Title:
Information Technology Client Services Manager Application Deadline:
06/01/2026
Job Location:
Hillsboro
Date Posted:
05/18/2026
Hours Worked Per Week:
40
Shift:
Day Shift Duration of Job:
Full Time, more than 6 months You may contact this employer directly. (Obtain the contact information to print or add to your jobs.)
Job Summary:
The Position The Digital Solutions department is seeking an Information Technology (IT) Client Services Manager. This position is part of the Digital Solutions leadership team and oversees the IT Client Services program. This position manages service desk operations, business systems analysis, and other front-line technology support functions that serve all Clean Water Services (CWS) employees. The role ensures effective delivery of client-focused IT services, develops and implements program strategies, manages daily operations, and evaluates service performance to meet organizational technology needs.
EXPERIENCE AND TRAINING GUIDELINES
The following are the minimum qualifications for this position. 5 years of supervisor or managerial experience; 5 years of experience in Information Technology, including one or more of the following areas: Service desk coordination, Managing projects, Leading customer success and support operations; College-level coursework in Computer Science, Information Systems, Business Administration, IT Project Management, or related field. ITIL, A+, Network+, Security+, Microsoft Fundamentals, CAPM, or related certifications preferred. Candidates must possess and maintain a valid state-issued driver's license.
Job Classification:
Computer and Information Systems Managers Access our statewide or regional occupation report for more information about wages, employment outlooks, skills, training programs, related occupations, and more. Driver License Information
Required:
Non-Commercial Drivers License Compensation
Salary:
$124,379.84 to $171,022.28 per Year
Benefits Offered:
Medical, Dental, Vision, Vacation, Sick Leave, Life Insurance, Retirement Job Requirements
Experience Required:
 At least 5 years
Education Required:
None
Minimum Age:
N/A Gender:
N/A
Employer Will Perform:
Background Check , DMV records check