IT Manager Location:
Excelsior, MN Employment Type:
Full‑
Time Salary Range:
$115,000
- $135,000 About Oppidan Oppidan is a vertically integrated real estate development firm delivering high‑quality projects across multiple asset classes.
We partner closely with internal and external stakeholders to deliver projects that align with long‑term business objectives and operational excellence. About the Role The IT Manager serves as the primary point of contact for all technology-related needs across the organization. This role is responsible for delivering excellent internal customer experience, ensuring reliable day-to-day IT operations, and managing relationships with external IT vendors and service providers. The IT Manager balances hands-on problem solving with oversight and coordination, ensuring technology enables productivity, security, and business growth. This position is primarily in‑office (4 days per week), with one remote workday per week permitted in accordance with company policy. Key Responsibilities Internal Customer Service & Support Act as the first point of contact for all internal IT requests, issues, and questions. Deliver timely, professional, and friendly support to employees at all levels of the organization. Own the resolution of IT issues from intake through completion, ensuring clear communication and follow-up. Identify recurring issues and proactively recommend improvements to systems, tools, or processes. IT Operations & Systems Management Oversee day-to-day operation of internal IT systems including hardware, software, networks, and collaboration tools. Manage onboarding and offboarding technology needs (equipment, access, permissions). Maintain documentation for systems, procedures, licenses, and asset tracking. Ensure data security, backups, and access controls are maintained in alignment with company policies. Vendor & Partner Management Serve as the primary liaison with external IT vendors, managed service providers, telecom providers, and software partners. Coordinate troubleshooting, projects, renewals, and escalations with vendors as needed. Evaluate vendor performance and recommend improvements or changes. Manage vendor contracts, subscriptions, and related budgets in partnership with leadership. Planning, Improvement & Oversight Partner with leadership and departments to understand technology needs and align solutions with business goals. Recommend and help implement new tools or system enhancements that improve efficiency and user experience. Support IT-related projects such as system implementations, upgrades, or office expansions. Maintain awareness of best practices in IT service delivery, security, and operational reliability. Who You Are
- Communicate technical concepts in a way non‑technical partners understand
- Make sound decisions using data, experience, and business context
- Balance security, reliability, and cost with user experience and productivity
- Anticipate issues before they become problems and act with urgency when they do
- Build strong relationships across departments and with external vendors
- Model professionalism, discretion, and integrity in all situations Qualifications & Experience Required Qualifications Bachelors degree in Information Technology, Computer Science, Engineering, Business, or related field (or equivalent experience).
Proven experience in an IT support, IT management, or systems administration role. Strong internal customer service mindset with the ability to communicate clearly with non-technical users. Strong project management skills with experience leading cross-functional upgrade and implementation projects; Experience coordinating with external vendors or managed service providers. Solid understanding of common business technology tools and willingness to learn business technology tools. Excellent communication, stakeholder management, and change management skills. Strong organizational skills with the ability to prioritize and manage multiple requests. Preferred Qualifications Experience in a small‑to‑mid‑size company environment. Prior responsibility for IT budgeting, vendor contracts, or IT road mapping. Passion for AI and implementation of AI into business practices. Familiarity with cybersecurity best practices and access controls. Core Competencies Service-oriented and approachable Ownership and follow-through Clear communicator Practical problem-solver Trusted internal partner Compensation & Benefits Competitive salary range of $115,000
- $135,000 , based on experience Comprehensive benefits package (medical, dental, vision, retirement, PTO, and holidays) How to Apply Interested candidates should email a resume to resume@oppidan.
com
Pay:
$115,000.00
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance
Work Location:
In person IT Manager 400 Water Street, Excelsior, MN 55331 Hybrid work $115,000
- $135,000 a year
- Full-time $115,000
- $135,000 a year
•
Full-time IT Manager Location:
Excelsior, MN Employment Type:
Full‑
Time Salary Range:
$115,000
- $135,000 About Oppidan Oppidan is a vertically integrated real estate development firm delivering high‑quality projects across multiple asset classes.
We partner closely with internal and external stakeholders to deliver projects that align with long‑term business objectives and operational excellence. About the Role The IT Manager serves as the primary point of contact for all technology-related needs across the organization. This role is responsible for delivering excellent internal customer experience, ensuring reliable day-to-day IT operations, and managing relationships with external IT vendors and service providers. The IT Manager balances hands-on problem solving with oversight and coordination, ensuring technology enables productivity, security, and business growth. This position is primarily in‑office (4 days per week), with one remote workday per week permitted in accordance with company policy. Key Responsibilities Internal Customer Service & Support Act as the first point of contact for all internal IT requests, issues, and questions. Deliver timely, professional, and friendly support to employees at all levels of the organization. Own the resolution of IT issues from intake through completion, ensuring clear communication and follow-up. Identify recurring issues and proactively recommend improvements to systems, tools, or processes. IT Operations & Systems Management Oversee day-to-day operation of internal IT systems including hardware, software, networks, and collaboration tools. Manage onboarding and offboarding technology needs (equipment, access, permissions). Maintain documentation for systems, procedures, licenses, and asset tracking. Ensure data security, backups, and access controls are maintained in alignment with company policies. Vendor & Partner Management Serve as the primary liaison with external IT vendors, managed service providers, telecom providers, and software partners. Coordinate troubleshooting, projects, renewals, and escalations with vendors as needed. Evaluate vendor performance and recommend improvements or changes. Manage vendor contracts, subscriptions, and related budgets in partnership with leadership. Planning, Improvement & Oversight Partner with leadership and departments to understand technology needs and align solutions with business goals. Recommend and help implement new tools or system enhancements that improve efficiency and user experience. Support IT-related projects such as system implementations, upgrades, or office expansions. Maintain awareness of best practices in IT service delivery, security, and operational reliability. Who You Are
- Communicate technical concepts in a way non‑technical partners understand
- Make sound decisions using data, experience, and business context
- Balance security, reliability, and cost with user experience and productivity
- Anticipate issues before they become problems and act with urgency when they do
- Build strong relationships across departments and with external vendors
- Model professionalism, discretion, and integrity in all situations Qualifications & Experience Required Qualifications Bachelors degree in Information Technology, Computer Science, Engineering, Business, or related field (or equivalent experience).
Proven experience in an IT support, IT management, or systems administration role. Strong internal customer service mindset with the ability to communicate clearly with non-technical users. Strong project management skills with experience leading cross-functional upgrade and implementation projects; Experience coordinating with external vendors or managed service providers. Solid understanding of common business technology tools and willingness to learn business technology tools. Excellent communication, stakeholder management, and change management skills. Strong organizational skills with the ability to prioritize and manage multiple requests. Preferred Qualifications Experience in a small‑to‑mid‑size company environment. Prior responsibility for IT budgeting, vendor contracts, or IT road mapping. Passion for AI and implementation of AI into business practices. Familiarity with cybersecurity best practices and access controls. Core Competencies Service-oriented and approachable Ownership and follow-through Clear communicator Practical problem-solver Trusted internal partner Compensation & Benefits Competitive salary range of $115,000
- $135,000 , based on experience Comprehensive benefits package (medical, dental, vision, retirement, PTO, and holidays) How to Apply Interested candidates should email a resume to resume@oppidan.
com
Pay:
$115,000.00
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Parental leave Retirement plan Vision insurance
Work Location:
In person
