Director of IT

Director of IT Company:

BASELoad Inc Location:

Rock Hill, SC Work Arrangement:

Fully in-person

Reports To:

CEO and Director of Operations About Us For over 25 years, BASELoad has helped healthcare payers reduce costs and improve processes through intelligent data services, tools, and programs that enhance the accuracy of provider data. We specialize in EDI adjudication, 1099 filings, and market data analytics — all built on a foundation of service, data, and process improvement. Compiled from over 500 sources, our data contains millions of clean records, including federal, state, PPO, and claims data. Our systems are built on a proven weighted scoring method that ensures data accuracy. Position Summary The Director of IT serves as the head of technical development within the company and is the primary authority for all technology-related operations. This role is the technical counterpart to our business-facing director of operations — ensuring the delivery, performance, and reliability of all systems and solutions. Everything that passes through IT will ultimately come across your desk: vendor communications, client deliverables, platform maintenance, employee reviews, including the upkeep of user workstations. You'll oversee the IT department with both strategic vision and day-to-day execution, reporting directly to the CEO on all technical matters. The ideal candidate is a hands-on leader with a strong background in project management (preferably PMP certified), deep technical knowledge, and the ability to pivot quickly in a fast-moving, high-accountability environment. A robust understanding of HIPAA compliance and data privacy standards is essential, as is a forward-thinking approach to planning system migrations and avoiding technology obsolescence. Key Responsibilities Lead and inspire the IT team, promoting collaboration, accountability, and continuous improvement. Develop and execute technology strategies aligned with company objectives. Oversee and manage all IT projects using Jira by acting as Scrum Master; track tasks, timelines, and deliverables with precision. Conduct Scrum ceremonies. Collaborate with cross-functional teams to define project scopes and allocate resources effectively. Monitor project progress, identify risks, and implement mitigation plans while adapting quickly to shifting priorities. Plan proactively for infrastructure upgrades and system migrations to avoid downtime or obsolescence. Ensure the stability, security, and performance of all IT systems and applications in cooperation with IT Vendor. Uphold and enforce HIPAA compliance, data protection policies, and IT governance standards. Manage relationships with third-party vendors and negotiate contracts for services and tools. Provide mentoring, performance feedback, and career development support to IT staff. Deliver regular reports to executive leadership on IT initiatives, performance metrics, and budget. Lead and support multiple concurrent projects, ensuring deadlines are met and client satisfaction is achieved—especially on high-profile or custom initiatives. Qualifications Bachelor's degree in Computer Science, Information Systems, or related field; Master's degree preferred Minimum of 5 years of experience in IT leadership roles PMP certification or equivalent project management experience strongly preferred Strong proficiency in Jira, including complex workflow management, reporting, and cross-functional coordination Solid understanding of networking, cloud services, and IT security best practices Experience with web service technologies such as SOAP and REST APIs, along with XML Advanced proficiency in C# programming language Strong expertise in SQL database management and optimization Experience with Bitbucket or similar version control repository systems Proven ability to manage multiple priorities, lead diverse teams, and deliver results in a fast-paced setting Excellent interpersonal, leadership, and communication skills Experience with budgeting, vendor negotiations, and long-term IT planning In-depth knowledge of HIPAA compliance and healthcare data security standards Why BASELoad Casual office culture

• Although we do have high standards for coding and business ethics we do have a relaxed office culture. Small-company feel
• You're not just a number here. Your voice matters, and you won't have to shout to be heard Tight-knit team
• We genuinely support one another. It's a collaborative, family-like environment Competitive benefits
• Eligible after a 90-day trial period Comprehensive package
• Accrual-based PTO, partially paid health/dental after 90 days, and 401(k) with company matching after one year Love where you work
• Rock Hill is a vibrant, growing city with a revitalized downtown recognized as a state-designated cultural district Work Schedule 8-hour flexible shift Monday to Friday Fully in-person at our Rock Hill, SC office The Interview Qualified candidates can expect a three-step process, completed in less than two weeks from initial application: Application Phone interview In-person technical and culture fit interview

Job Type:

Full-time Job Type:

Full-time Pay:

$100,000.00

• $120,000.

00 per year

Benefits:

401(k) Dental insurance Health insurance Health savings account Paid time off Ability to

Commute:

Rock Hill, SC 29730 (Required) Ability to

Relocate:

Rock Hill, SC 29730: Relocate before starting work (Required)

Work Location:

In person