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Critical Environment Operations Manager

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Microsoft

Mount Pleasant, WI (In Person)

Full-Time

Posted 2 weeks ago (Updated 5 days ago) • Actively hiring

Expires 7/20/2026

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Job Description

Empower a culture of safety, security, and compliance in all aspects of our datacenter operations Oversee the day-to-day operations and maintenance of mechanical and electrical equipment in our datacenters Maximize Critical Environment (CE) availability to ensure optimal operational efficiency Reduce high-impact and human-error Critical Environment (CE) incidents year over year Deliver on cost/energy efficiency initiatives Ensure routine reporting to effectively manage and analyze our Power/Temperature/Relative Humidity, and SLA monitoring Establish and enhance strong working relationships and engagement with our Engineering Groups (EGs), and business partners Work with regional and global peers to share and build best practices across the entire datacenter portfolio High School Qualification or equivalent AND 10+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure) OR equivalent experience 3+ years' people management experience These requirements include, but are not limited to the following specialized security screenings: Bachelor's or Technical College Degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, Supply Chain Management or related field AND 15+ years experience in enterprise-level experience managing large scale and complex projects/programs, or critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR High School Qualification or equivalent AND 17+ years experience in enterprise-level experience managing large scale and complex projects/programs, or critical environment infrastructures (e.g., UPS, Generator, AHU), or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling) OR equivalent experience 5+ years' people management experience 5+ years' experience leading, directly managing, and influencing a diverse organization of full-time employees across multiple disciplines and platforms Demonstrated experience working on large-scale CE projects Demonstrated experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.)