IT Applications Program Manager

Primary City/State:

Virtual•

Arizona Category:

IT Product and Project Management Shift:

Day Department:

IT Applications and Informatics Remote Must reside in Arizona Great care starts with great people. (Like you.) At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.

Responsibilities:

JOB SUMMARY

Under the direction of Information Technology (IT) leadership, the IT Applications Program Manager has overall responsibility for application implementation management, process development and technical coordination. The role will support integrated projects and strategic initiatives through collaboration with HonorHealth stakeholders and IT leadership. This position will work closely with both applications and technology teams and must communicate effectively with technical and non-technical audiences. The IT Applications Program Manager will work with cross-functional stakeholders and third-party entities to define requirements and develop innovative solutions to increase efficiency.

ESSENTIAL FUNCTIONS

Implementation Management:

Plans and coordinates application implementations, version upgrades, vendor update packages and application enhancements. Understands and utilizes the IT Project Management toolset for the successful completion of initiatives. Acts as an advisor and ensures compliance with established release and change management procedures for testing, documenting, and communicating system changes. Contributes to the Application Portfolio strategy by providing platform, presentation and deployment recommendations that align with organizational objectives and best practices. Actively participates in all phases of application lifecycle management.

Process Development, Ownership and Oversight:

Develops IT Applications processes for key functions in order to drive more efficient, effective and successful outcomes. Provides overall ownership, oversight, and ongoing process improvement of application implementation methodologies. Mentors and provides subject matter expertise on established processes and best practices. Educates and champions concepts to IT staff and leaders as well as customer stakeholders.

Technical Coordination:

Translates project goals into detailed application and technical tasks. Monitors tasks for successful completion throughout the project lifecycle. Acts as a liaison between the application and technical resources as it relates to assigned application initiatives. Responsible for environment management including strategy development, usage decisions and ongoing operations.

Teamwork, Collaboration, Professionalism and Leadership:

Demonstrates the ability to facilitate meetings with all levels of stakeholders to prioritize needs, set expectations and bring new functionality/design for review. Comfortable working in a matrix resource environment and influencing people through collaboration and mutual trust. Proactively anticipates problems and provides solutions/suggestions as needed. Ability to work with teams of various sizes that may include peers, managers, vendors, customers and consultants. Performs other duties as assigned. Complies with HonorHealth policies and procedures in addition to the Mission, Vision and Values.

EDUCATION

Bachelors or 4 years' work related experience Degree in Healthcare, Business, Information Systems (IS), Computer Science, or related field Required Bachelors Degree in Healthcare, Business, Information Systems (IS), Computer Science, or related field Preferred

EXPERIENCE 5

years of healthcare, consulting, or IT related experience that demonstrates an advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the deployment and development of application software necessary to run the healthcare systems business, clinical or financial systems. Required 8 years of healthcare, consulting, or IT related experience that demonstrates an advanced understanding of the standard tools, workflow processes, and/or procedures and concepts used in the deployment and development of application software necessary to run the healthcare systems business, clinical or financial systems. Preferred Other Experience in Program Management. Preferred Other Experience with IT Infrastructure fundamentals to effectively facilitate communication throughout the department Preferred

LICENSE AND CERTIFICATIONS

Project Management Professional (PMP)

• Certification, Preferred Six Sigma Certification
• Certification, Six Sigma or Lean Preferred Epic Certification
• Certificate, Epic Certification Preferred

ITIL/SRE

Preferred We're all in for your career. Expert care from experts who care. At HonorHealth, you'll find something special. Our culture is built on warmth and neighborly kindness, but behind every smile is a highly skilled professional with deep expertise and unwavering dedication. We're delivering a healthcare experience that simply feels better through:

• Nine acute-care hospitals
• Over 200 primary, specialty and urgent care centers
• More than 17,000 team members and 4,000 medical staff Since 1927, we've been focused on doing what matters most — caring for people and communities across the greater Phoenix area.

From humble beginnings to one of Arizona's largest nonprofit healthcare systems, we're just as driven as we were a century ago. Come join us and go all in for your career. 🔗 Helpful links 💼 Benefits 🖥️ Career site 🤝 Culture 📄 Hiring Process 🏥 Locations 🖥️ HonorHealth.com Join our talent community here!

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