Business Applications Support Manager / ITS / #9261

SAFETY SENSITIVE

No

FINGERPRINTING REQUIRED

Yes

IMPORTANT

Applicants are strongly encouraged to complete ALL employment, education, licenses/certifications, and skills fields within the online application . The application is the primary record for determining your employment eligibility. You may attach a resume and cover letter to provide information in a different format, but your resume should never include information not already in the application fields. Do not use

SEE RESUME

in any of the application fields . •Pre-interview assessment/tests pertinent to the required job skills may be required. About Us The City of Cape Coral is the seventh largest city in Florida, has over 1,500 full-time employees, provides various career path opportunities, and offers a robust training and development program for improving current talents, developing new skills, and building effective business relationships. Perks and Benefits Free city-paid employee health coverage, additional for spouse or family City Employee Health & Wellness Center for healthcare services 5 weeks Paid Time Off (sick & vacation) 11 paid holidays Pension plan City-paid life and long-term disability insurance Optional Vision and Dental Plans Tuition reimbursement Gym membership reimbursement And much more! Qualifications Bachelor's degree from an accredited college or university in Management Information Systems, Computer Science or a related field. Eight (8) years of experience in project management, application development and database design. Three (3) years of supervisory experience. Key Responsibilities Manages the Business Applications Support division that provides application support for all the business application packages deployed at the City. Application support ranges from resolving help desk questions to writing new extract reports to building new interfaces and special applications. Included also is implementation of new application modules. This group is also responsible for database & web application development. Manages and provides guidance to the staff, and prepares the annual performance evaluations. Revises job descriptions, divisional duties, goals and objectives as required. Schedules and monitors job priorities and assignments for staff to ensure optimal service delivery. Assists with Requests For Proposals for new business information systems; defines system specifications and technical requirements; reviews RFP responses from vendors; and provides recommendations regarding vendor selection. Performs contract administration for assigned procured applications; ensures software applications and related services meet identified City needs and performance specifications; works with vendors to resolve performance and operational problems. Coordinates applications development, implementation, modification and maintenance work with vendors. Please review the full job description by clicking on the link below. To apply for this position, click on the "Apply" button located in the top right corner of the job description window. Business Applications Support Manager An Equal Opportunity Employer and Drugfree Workplace