IT Program Manager

About UVS Infotech:

UVS InfoTech is a Laurel, Maryland-based IT System Integrator with expertise in

Emerging Technologies:

Artificial Intelligence, Machine Learning, Robotic Process Automation, Blockchain, Identity & Access Management, Identity Proofing Position Description:

UVS InfoTech is seeking an experienced and dynamic IT Program Manager to lead the successful delivery of all services for UVS InfoTech s Federal Contract. This critical role serves as the primary hybrid/on-site leader responsible for ensuring high-quality service delivery, driving operational excellence, and acting as the key point of escalation for contractual and performance-related matters. The ideal candidate will bring a strong blend of business acumen, technical understanding, and program management expertise to support U.S Federal Government IT projects by diligently managing stakeholder requirements. Key Responsibilities Oversee the end-to-end delivery of all services of IT Operations and Maintenance (O&M) contract, ensuring timely, high-quality, and compliant performance. Work collaboratively with Government Agency stakeholders, vendor partners, and internal teams to identify continuous improvement opportunities, enhance efficiency, and optimize service delivery. Drive effective contractor performance through proactive monitoring, performance reviews, and issue resolution. Serve as the on-site escalation Point of Contact (POC) for all contractual, operational, and delivery-related discussions and issues. Provide program-level oversight while delivering direct support for infrastructure-related operations. Support the implementation of leading industry practices and lessons learned from commercial infrastructure improvement initiatives. Foster strong relationships with all stakeholders to ensure alignment, transparency, and successful outcomes. Required Qualifications & Experience Active PMP (Project Management Professional) Certification is mandatory. Active U.S Government Clearance (L Clearance) or ability to obtain clearance is mandatory. Proven experience managing Government Contracts or large-scale program-level oversight in a highly regulated environment. Strong background in Microsoft and Infrastructure operations support (O365, Azure, Data Center. etc.). Demonstrated success helping organizations implement leading practices and driving infrastructure and cloud improvement efforts. Solid combination of business and technical skills with the ability to bridge strategic objectives and technical execution. Excellent stakeholder management, communication, and escalation-handling capabilities. Preferred Skills & Attributes Experience working with U.S Government is highly desirable. Strong problem-solving skills and the ability to operate effectively in a complex, multi-vendor environment. Proven track record of driving efficiency and continuous improvement initiatives. Outstanding leadership, negotiation, and interpersonal skills. This is a high-visibility role that requires a hands-on leader who can balance strategic program oversight with tactical execution while maintaining strong relationships across multiple organizations.