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EAP Case Manager, Senior - Substance Abuse Professional (SAP) Full-time (Remote U.S., Preferred in G

Job

FileImport - Acentra Health

Rockville, MD (In Person)

Full-Time

Posted 1 week ago (Updated 5 days ago) • Actively hiring

Expires 6/3/2026

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Job Description

EAP Case Manager, Senior - Substance Abuse Professional (SAP) Full-time (Remote U.S., Preferred in G Company OverviewAcentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact. Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes - making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector. Job Summary and ResponsibilitiesAcentra Health is looking for an EAP Case Manager, Senior - Substance Abuse Professional (SAP) Full-time (Remote U.S., Preferred in
GA, MD, NC, SC, VA
) to join our growing team.
Job Summary:
As an EAP Case Manager, Senior - Substance Abuse Professional (SAP), this role provides expert management and clinical consultation to support a comprehensive Employee Assistance Program (EAP), delivering guidance on complex workplace and behavioral health issues. The position serves as a clinical resource to EAP Consultants, Onsite Clinicians, EAP Affiliates, Human Resources and organizational leadership through consultation, organizational support, care coordination, and regulatoryaware clinical decisionmaking.
Responsibilities:
Provide management consultation services to all levels of management and human resources across a diverse customer base, offering guidance on workplace behavioral health and compliance considerations.

Assess a broad range of workplace and employee issues and develop appropriate action plans, maintaining knowledge of key legislation and standards including
ADA, DOT
drug and alcohol program requirements, Sexual Harassment, Duty to Warn, and related regulatory obligations.

Perform routine and urgent clinical risk assessments; provide expert consultation, shortterm problem resolution, referral, and followup for members seeking services.

Provide clinical consultation and case coordination to EAP Consultants, Onsite Clinicians, and EAP Affiliates, including participation in case consultation at the point of assessment and ongoing care coordination.

Complete clinical case reviews with Onsite Clinicians and EAP Affiliates to ensure quality, consistency, and appropriate coordination of care.

Consult with the Clinical Director regarding complex or highrisk cases and conduct clinical reviews of all urgent or emergent cases.

Collaborate with DOT SAP professionals within the network, as appropriate, to support compliant clinical decisionmaking and continuity of care for DOTregulated populations.

Must be available, on occasion, to teleconference with DOT EAP Managers and Office of Aerospace Medicine Flight Surgeons/Medical Review Officers to support clinical consultation, case coordination, and regulatory alignment.

Develop and deliver training as assigned.

Read, understand, and ad to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

The above list of responsibilities is not intended to be all-inclusive and may be expanded to include other education- and experience-related duties that management may deem necessary from time to time. •This role is contingent upon being awarded a contract. Start dates and final offers are contingent upon the contract award and final contract start dates. •QualificationsRequired ...For full information see follow application link. Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable Federal, State, or Local law.

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