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Technical Project Manager/ Technical Program Manager with experience to handle React & Node JS projects || Chesterfield, MO- Local to MO
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Empower Professionals
Saint Louis, MO (In Person)
Full-Time
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Job Description
Local to MO Role - Technical Project Manager/ Technical Program Manager Location- Chesterfield, MO 63017 (Candidate needs to work 5 Days at the Client Office) 12+ Months Summary The Project Manager (Technical PM) is responsible for end-to-end delivery of IT services and programs, ensuring outcomes are achieved on time, within budget, and aligned with quality standards while driving customer satisfaction and operational excellence. This role requires a strong blend of delivery leadership and technical understanding, with foundational knowledge in modern web technologies (NodeJS, React) and cloud platforms (AWS) to effectively collaborate with engineering teams, guide technical decision-making, and ensure successful execution. The role also encompasses transition management and production support oversight, ensuring seamless service continuity and stability across engagements. Key Responsibilities Own and manage end-to-end delivery of multiple projects/programs across accounts, including both development and production support engagements. Ensure adherence to SLAs, KPIs, quality standards, and governance frameworks. Act as the primary escalation point for delivery issues, risks, technical challenges, and production incidents. Collaborate closely with engineering teams, demonstrating working knowledge of NodeJS, React, and AWS, to ensure effective planning, estimation, and execution. Manage client relationships, including technical discussions, and ensure high levels of customer satisfaction and retention. Lead, mentor, and manage delivery and support teams, including capacity planning and resource optimization. Oversee production support operations, ensuring system stability, incident resolution, and adherence to support SLAs. Drive and manage transition activities (knowledge transfer, service onboarding/offboarding, stabilization). Ensure smooth handover from development to production support teams, maintaining service continuity. Track and manage financials including budgets, margins, forecasting, and cost optimization. Drive continuous improvement, digital transformation initiatives, and service excellence programs. Ensure compliance with ITIL practices and maintain operational efficiency across services. Work with architects and technical leads to align delivery with modern architecture patterns, cloud best practices, and scalable design principles. Mandatory Skill Sets 15-20 years of experience in IT services delivery, including managing large and complex engagements. Strong experience in program/project management using Agile, Scrum, or hybrid delivery models.