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Job Description
Information Technology Project Coordinator at Encore Technologies Information Technology Project Coordinator at Encore Technologies in Fort Thomas, Kentucky Posted in 10 days ago.
Type:
full-time
Job Description:
Position Summary The Project Coordinator supports the planning, execution, and completion of IT infrastructure and support projects. This role ensures projects are delivered on time, within scope, and aligned with client expectations. The Project Coordinator works closely with Project Managers, engineers, clients, and vendors to coordinate schedules, resources, documentation, and communication.
Responsibilities:
Assist in planning and coordinating IT implementation and support projects (hardware deployments, network upgrades, cloud migrations, system rollouts, etc.)
Maintain project plans, timelines, and task tracking tools
Schedule internal resources, client meetings, and vendor engagements
Monitor project milestones and proactively flag risks or delays
Ensure all project documentation is accurate and up to date
Serve as a point of contact for project-related communication
Provide status updates to clients and internal stakeholders
Coordinate change requests and document scope adjustments
Support smooth handoffs between sales, engineering, and support teams
Coordinate procurement and delivery of equipment
Track hardware orders and licensing timelines
Work with third-party vendors to confirm timelines and dependencies
Prepare project reports and dashboards
Track billable hours and project budgets (if applicable)
Maintain organized documentation within project management systems
Assist with invoicing documentation and closeout reporting
Other duties as assigned.
Qualifications:
2+ years of project coordination or administrative support experience (IT or technical environment preferred)
Strong proficiency with Microsoft 365 (Outlook, Excel, Teams, Point)
Experience using project management tools
Excellent written and verbal communication skills
Strong organizational and time-management skills
Experience in an IT Support, MIS, or technology services company
Familiarity with networking, cloud services, or IT infrastructure terminology
Physical Requirements:
Prolonged periods sitting at a desk and working on the computer.