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IT Manager (Entry-Level) - Construction & Project Manager Focus
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General Contractor
Remote
$67,500 Salary, Full-Time
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Job Description
Position Summary We are seeking a motivated and adaptable IT Manager (1-5 years' experience) to oversee day-to-day IT operations while developing a strong understanding of the construction industry and project management workflows. This role is ideal for a technically skilled professional who is eager to grow beyond traditional IT and contribute to operational success across both technology and construction project environments. IT Management & Support
- Manage and maintain company IT infrastructure, including networks, servers, cloud systems, and end-user devices
- Provide hands-on technical support for hardware, software, and network issues
- Ensure cybersecurity best practices are implemented and maintained
- Administer user accounts, permissions, and data access controls
- Monitor system performance and implement improvements where needed
- Manage vendor relationships, software licenses, and IT budget tracking Managed Service Provider (MSP) Coordination
- Coordinate and act as the primary point of contact for the 3rd Party Managed Service Provider (MSP)
- Oversee MSP performance, ensuring service levels, response times, and deliverables meet expectations
- Collaborate with MSP on infrastructure projects, system upgrades, and security initiatives
- Review MSP recommendations and align them with company goals and budget Systems & Process Innovation
- Document and analyze current operational and project management workflows.
- Identify opportunities to improve efficiency, communication, and data visibility through technology.
- Research and evaluate new software, automation tools, and digital processes to improve operational efficiency
- Assist with implementation, testing, training, and adoption of new systems. (ERP, project management tools, document control systems)
- Develop and maintain IT documentation, policies, and disaster recovery plans Construction Industry & Project Management Support
- Learn construction workflows, terminology, and project lifecycle processes
- Learn project manager skills and processes, including planning, scheduling, budgeting, and coordination
- Support field teams with technology tools (mobile devices, job site connectivity, software platforms)
- Assist in implementing and maintaining construction/project management software (e.g., Procore, Autodesk, or similar)
- Collaborate with project managers to improve data tracking, reporting, and communication systems
- Contribute to project planning, scheduling, and technology alignment Qualifications - Required
- Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
- 1-5 years of IT experience in a professional environment
- Strong knowledge of Windows/Mac operating systems
- Network fundamentals (TCP/IP, routers, switches)
- Cloud platforms (Microsoft 365, Azure, or similar)
- Excellent troubleshooting and problem-solving skills
- Strong communication and interpersonal abilities Qualifications - Preferred
- Experience working with or coordinating external IT vendors or service providers
- Exposure to construction, engineering, or field-based environments
- Familiarity with managed service provider (MSP) models and service level agreements (SLAs)
- Familiarity with project management tools or methodologies
- Basic understanding of cybersecurity frameworks
- Experience supporting mobile and remote work environments
- Familiarity with Large Language Models (LLMs) and AI-powered productivity tools such as ChatGPT, Microsoft Copilot, Claude, or similar platforms.
- Understanding how AI and automation technologies can be applied to improve business processes, knowledge management, reporting, and operational efficiency. Key Competencies
- Willingness to learn the construction industry and project management role
- Ability to manage and coordinate third-party service providers effectively
- Adaptability in a fast-paced, evolving environment
- Strong organizational and multitasking skills
- Ability to translate technical concepts for non-technical users
- Proactive mindset with a continuous improvement approach
- Curiosity and enthusiasm for emerging technologies, including AI, automation, and digital transformation initiatives. Career Growth Opportunity This role offers a unique opportunity to grow beyond IT into construction operations and project management, providing a pathway to hybrid leadership roles combining technology and project execution. Work Environment
- Combination of office and field/job site support
- May require limited travel to project locations Compensation Competitive salary based on experience and a comprehensive benefits package (health, retirement, PTO, etc.