Manager, Application Development (POS)

Position Overview Provide leadership and support for the technical team responsible for maintaining, supporting, and integrating the Oracle Retail Point of Service (XStore) in a 24 x 7 enterprise environment. Provide timely and effective delivery of technology solutions related to Store Systems while driving innovation, technical strategy, process control and improvement, and IT policy compliance. Manage a diverse team of associates, consultants, and 3rd-party vendor resources to provide production systems support, team leadership, and business customer relationships. A Day In The Life Leadership, Strategy & Customer Relationship Management Develop staff through alignment on critical organizational initiatives as well as coaching and mentoring. Monitor results and provide continuous feedback to associates regarding job performance. Provide feedback on performance and address opportunities for improvement proactively. Ensure compliance to corporate policies and procedures. Able to lead team, manage and administer various complex technologies independently. Be available to handle critical issues during normal hours and after hours as required to ensure continued business operations, system availability, and the achievement of system Service Level Agreements (SLA'S). Defines new procedures, processes, and tools for improving the support of stores to minimize costs and improve system availability for the organization. Drive operational efficiencies and excellence across the organization. Engage with business partners to drive and support the strategic vision by developing plans for optimized use of store systems, reporting and metrics, release delivery processes and resources. Cultivate & maintain business partnerships; consistently provide outstanding customer service. Assist senior IT and business management in developing, executing, and communicating IT-business vision, mission, and goals. Maintain current awareness of strategies and industry best practices for store systems Assist in ensuring timely and effective communication regarding the mapping of IT initiatives to business goals of the IT organization and internal customers. Work with the IT organization and other stakeholders to plan, prioritize, and execute initiatives within the IT and business portfolio. Maintain an understanding of enterprise business initiatives and objectives. Maintain knowledge and expertise of current applicable computing technology industry strategies and technology evolutionary cycles/plans. Operations and Technical Management Lead IT readiness for new store openings and partner with store operations for launch execution Manage technical support personnel in a 24X7 environment; ensuring that requests and issues are escalated appropriately for visibility, managed, tracked and resolved with a sense of urgency to the satisfaction of stakeholders. Manage team, capabilities and processes for identification and validation of requirements, use cases and definition of functional specifications for technology initiatives Oversee applications development & functional releases for the stores. Plan workloads based on business priorities, scope, budgets, and resource availability. Provide status reporting of resource and project activities Manage internal and external support processes for business continuity, risk containment and expeditious resolution of issues, including open issues with vendors. Identify opportunities for improved process control and cross-team collaboration. Manage functional and technical configuration changes to ensure effective governance, change control, visibility, and accountability. Manage resources and expenses against approved budgets and identify/implement initiatives for cost containment and profit improvement. Negotiate IT-related services and commodity purchases with vendors and manage vendor relationships. Team Development Succession planning and talent management to identify, challenge and groom IT staff for the next level for overall improvement of relevant skills within the Department resource pool. Mentoring and training of team resources in applicable skills, processes, and technologies. Ownership of the work products and deliverables of the team; set appropriate expectations and hold team members accountable for performance. Delegation of work, scheduling, staffing and performance management of team members to ensure alignment of objectives, behaviors and results consistent with business and IT expectations. Day to day supervisory responsibility for technical team members. Act as a leader of the IT organization and partner across the management organization to drive desired outcomes.

You'll Come With Experience:

5+ years of IT Management experience in the areas of Applications Development, Project Management, leveraging and applying Systems Development Life Cycle methodologies 5+ years of Oracle Retail Point of Service XStore Experience Understanding of Store Systems, capabilities, and technologies including authorization and payment flow

Skills and Abilities:

Demonstrate high competency in the planning and execution of various projects; ability to lead multiple concurrent projects and project team members to successful goal achievement. Experience in leading multi-disciplined, high-performing work teams/groups. Demonstrate competency in strategic thinking, technical leadership, and tactical decision-making Ability to effectively manage 3rd party resources, ensuring contractual agreements are in place and commitments are delivered. Strong organizational skills to prioritize tasks under time constraints and drive results; diplomacy and ability to deal effectively with professionals at all levels Demonstrated competency in driving the development of efficient and effective solutions to diverse and complex business problems; ability to identify and mitigate risks Ability to build and maintain strong customer relationships based on trust and respect Excellent verbal and written communications skills; able to refine communications as appropriate to target audience; present complex technical concepts to mid-level and senior management within a clear business context Come join our team. You're going to like it here! You will enjoy competitive wages, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full-time associates are also eligible for paid time off, paid holidays and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location. Min-Mid $115,000.00 - $150,000.00 Posting Number R102812 Location New Jersey-Edgewater Park Address 4287 Route 130 S Zip Code 08010 Pay Rate Salaried Career Site Category Corporate Position Category Information Technology Job Type Full-Time Remote Type Hybrid Evergreen No