Technical Program Manager

Technical Program Manager at Akkodis Technical Program Manager at Akkodis in Charlotte, North Carolina Posted in 4 days ago.

Type:

full-time

Job Description:

Akkodis is seeking a Telecom/Technical Program Manager (II) :: Charlotte, NC (Hybrid). Job Details Title

• Telecom/Technical Program Manager (II) Duration 6+ months with possible ext. Location
• Charlotte, NC (Hybrid) Pay Range
• $90-95/Hour.

The rate may be negotiable based on experience, education, geographic location, and other factors.

Job Description:

As a Telecom/Technical Program Manager, you independently manage the full lifecycle of programs which may reach beyond your immediate team. You drive, organize, and manage program activities that drive business outcomes while developing systems to proactively identify improvements and drive future optimizations including change management and performance metrics. You define and address undefined cross-functional challenges independently using program management methodologies to monitor and manage programs and stakeholders. You use independent judgment to adjust programs effectively while navigating changing circumstances. You understand and manage the expectations of cross-functional stakeholders. You have proficient knowledge of the domain of your program.

Responsibilities include:

Independently author program charter that addresses scope, timeline, OKRs, resourcing and risks/dependencies of an advanced program. Create project plans that break down a project into discrete phases, include risks/dependencies and provide visibility into program constraints. Effectively build trusted relationships with program stakeholders to enable effective decision making. Optimize program team roles and responsibilities. Manage program escalations in close collaboration with program stakeholders. Across teams, independently triage technical issues. Assess the impact of technical escalations. Where relevant, resolve issues and requests related to tooling and process that support engineering execution. Design and deliver predictable program communication plans in collaboration with program stakeholders, targeted by stakeholder type. Represent the program team across a wide range of touchpoints. Execute change management requirements that are identified by program stakeholders. Develop change management rollout plans including impact analysis in close collaboration with program stakeholders. Monitor progress of change management rollout and resolve misalignments. Independently determine and collect data required to execute and govern programs effectively. Independently maintain project trackers and status reports. Identify and execute on program tasks, including proactively managing dependencies, while incorporating Product Excellence values, Product Inclusion, and brand trust and reputation. Define program governance structure by determining effective management of mitigations, postmortems, and escalations. drive effective program team meetings. Determine program phasing and metrics that effectively drive continuous improvement including Resource Stewardship in close collaboration with program stakeholders. Establish regular checkpoints to deliver and assess improvement metrics. Provide transparency into and rationale for program pivots. Minimum role qualification requires proficiency in:

• Team Management
• Communications Management (PgM/TPM)
• Managing Organizational Change (PgM/TPM)
• Stakeholder Management (PgM/TPM)
• Planning (PgM/TPM)
• Technical Judgment (TPM)
• Execution and Governance (PgM/TPM)
• Portfolio Management (PgM/TPM)
• Continuous Improvement (PgM/TPM)

Supplemental Job Description Work Location:

Hybrid / Charlotte Market (In office Wed and Thursday)

Work Schedule:

8am-5pm or 7am-4pm (as business needs) In this role, you'll: Ensure adherence to engineering design plans, GFiber Standards & Spec, contract SOW's, and municipal requirements, fostering transparent change management processes. Manage project pipelines, budgets, scheduling, resource/activity planning, prioritization, vendor performance tracking, project dependency awareness, financial reporting, invoice approval, material management, and develop/maintain the Vendor construction schedule. Clearly communicate expectations and project status to internal/external stakeholders, ensuring proper project scoping and seamless handoff for network acceptance. Work autonomously, establishing new program geographical areas with limited onsite support, converting conceptual market deliverables into specific action steps, assigning roles & responsibilities, and troubleshooting creatively under pressure. At a minimum we'd like you to have: 2 years of Program/Project Management experience in large scope, capital-intensive, technical scopes of work, including vendor and resource management. Experience in scheduling projects, capital tracking, reporting project status, and influencing commercial terms with contractors and vendors. Experience managing telco infrastructure, FTTx operations, or OSP projects with GIS systems, and FTTH records. It's preferred if you have: Experience in operational improvement, process/workflow development, and managing complex cross-functional projects. Experience using written and verbal communication to resolve conflicts and drive deadlines. Ability to prioritize multiple high-priority projects and deadlines. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy. The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits, and a 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pays upon meeting eligibility criteria To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com