IT Program Manager

Job Description

Title:

IT Program Manager

Duration:

6+ Months (Possibility of extension or conversion)

Location:

Columbia SC, Partial Onsite:

Tuesday, Wednesday, Thursday Onsite, and as Needed.

Interviews:

Remote

Hours:

40 hours a week - Possibly weekends during deployments, a couple of times a year.

Job Summary:

Day to

Day:

Responsible for overall delivery of ServiceNow module implementations using the ServiceNow Project Management tool (Strategic Portfolio Management). Working in SPM to assign and track user stories and tasks in an Agile environment while maintaining project plan, timeline, budget and all auditable artifacts in other appropriate formats. Delivers on time, within budgeted hours with quality products. Monitors tasks, assignments and hours daily. Compiles and delivers clear communications and status reports. Ensures resources are assigned appropriately and escalates as needed. Tracks key milestones and adjusts project plans to meet the needs of work effort. Responsible for leading the project from inception to final business acceptance and implementation, providing excellent customer service along the way.

Team Name:

Enterprise Delivery Services/Project Management Service/ServiceNow Portfolio. This portfolio (4 other PMs) focuses solely on the implementation of ServiceNow, a multi-million-dollar, three year effort with lots of work on the horizon. We work in a co-located space with the entire ServiceNow team, including Design, Development and PMO, so PMs have close proximity to the team. The team is close-knit, with periodic happy hours and lunches. Onsite Tuesday, Wednesday and Thursday is required.

Job Requirements:

Required Work Experience:

7 years IT experience in a leadership capacity, including 4 years leading multiple concurrent project teams. Completion of the client's Training Program for Project Management may substitute for one year of experience.

Required Education:

Bachelors Degree or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in any major

Required Technologies:

MS Project Nice to have/Preferred skills:

ServiceNow Preferred Licenses and Certificates:

PMP Certification Soft Skills:

Ability to work with high-thinking architects and translate their ideas into actionable tasks to complete the goal. Exceptional communications skills at all levels. Superior leadership skills, and not afraid to drive the work. Problem solving and conflict management/resolution skills. Organized, attention to detail. Ability to understand customers' requirements and lead the team in implementing solutions to meet their needs while staying within budget and timeline. Advanced ability to prepare and present formal presentations to senior management. Proven ability to manage all phases of work effort from inception to completion. Strategic thinking skills. Applicant Notices & Disclaimers For information on benefits, equal opportunity employment, and location-specific applicant notices, click here At SPECTRAFORCE, we are committed to maintaining a workplace that ensures fair compensation and wage transparency in adherence with all applicable state and local laws. This position's starting pay is: $58.00/hr.