Senior Project Manager - Information Technology

Senior Project Manager

• Information Technology James Madison University $94,000
• 98,000 parental leave, paid holidays, sick time United States, Virginia, Harrisonburg 800 South Main Street (Show on map) Mar 09, 2026

Working Title:

Senior Project Manager•

Information Technology State Role Title:

Information Technology Specialist III Position Type:

Full-time Staff (Classified)

Position Status:

Full-Time FLSA Status:

Exempt:

Not Eligible for

Overtime College/Division:

Information Technology Department:

100786•

IT Strategic Initiatives Pay Band:

6

Pay Rate:

Pay Range Specify Range or Amount:

$94,000

• 98,000 Is this a JMU only position?

No Is this a grant-funded position?

No Is this a Conflict of Interest designated position?

No Beginning Review Date:

03/17/2026

About JMU:

At James Madison University (JMU), we're more than just a publicly funded institution

• we're a vibrant, welcoming community nestled on a stunning campus where innovation, collaboration, and personal growth thrive.

Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees. Why Work at JMU? We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:

Generous Leave:

Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.

Comprehensive Health Coverage:

Access high-quality health insurance options that fit your needs.

Retirement Options:

Plan for your future with retirement benefits through the Virginia Retirement System.

Employee Well-Being:

Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.

Tuition Waiver Program:

Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU. At JMU, we believe in Being the Change

• and that starts with creating an environment where you can grow, contribute meaningfully, and feel supported every step of the way.

Discover what makes JMU a great place to work: bit.ly/

JMUEmployment General Information:

The Senior Project Manager leads complex, missioncritical technology initiatives from initiation through closure. This role blends seniorlevel project management with key business analysis responsibilities, partnering closely with business stakeholders, IT teams, SaaS vendors, and implementation partners to ensure solutions are delivered on time, within scope, and aligned with organizational priorities.

Duties and Responsibilities:

Project Planning, Oversight, and Vendor Management Lead project planning activities, including scope, schedule, resources, dependencies, and risk management Coordinate work across internal teams, SaaS vendors, and thirdparty implementation partners Monitor vendor performance against contracts, statements of work, and project milestones Manage scope changes using established governance and contract management processes Apply negotiation and influence to manage vendor and stakeholder expectations Project Monitoring and Control Track and report project status, risks, issues, milestones, and dependencies Monitor schedules, budgets, and vendor activities for alignment with approved scope and requirements Identify risks and issues early and recommend corrective actions Escalate complex or highimpact issues appropriately Ensure implemented solutions align with approved requirements and vendor deliverables Stakeholder and Vendor Communication Communicate project progress, risks, and outcomes clearly to sponsors, stakeholders, and vendors Facilitate effective communication forums with internal teams and external partners Represent business priorities and the "voice of the customer" to technical teams and vendors Build trust through transparency, consistency, and followthrough Adjust communication style to audience needs and project complexity Project Initiation and Closure Support development of project charters, scope documentation, and highlevel plans Contribute to contractrelated inputs aligned with project objectives and requirements Lead or facilitate postimplementation reviews to evaluate outcomes and solution quality Assess vendor performance during project closure Document lessons learned and support transition to operational support Requirements Gathering and Analysis Elicit, document, validate, and prioritize business requirements Use techniques such as workshops, interviews, and user stories Partner with stakeholders to confirm understanding of business needs Communicate requirements clearly to technical teams and vendors Solution Validation and Testing Plan and support system, integration, and user acceptance testing Develop test scenarios and document testing results Coordinate testing activities with business users, technical teams, and vendors Ensure delivered solutions meet documented requirements

Qualifications:

Required Qualifications:

• Demonstrated experience leading complex IT or business systems projects from initiation through closure
• Strong knowledge of project management principles, tools, and governance practices
• Experience coordinating work across internal teams and external vendors
• Proven ability to manage scope, schedule, risks, and stakeholder expectations
• Strong communication, facilitation, and relationshipbuilding skills

Additional Considerations:

• Experience performing business analysis activities, including requirements elicitation and validation
• Experience working with SaaS solutions and thirdparty implementation partners
• Experience supporting system testing and user acceptance testing
• Familiarity with organizational governance and contract management processes

Additional Posting Information:

Conditions of Employment:

Employment is contingent upon the successful completion of a criminal background check.

E-Verify Notice:

After accepting employment, new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.

EEO Statement:

James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity or expression, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status. We promote access, inclusion and diversity for all students, faculty, staff, constituents and programs, believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality. Anyone having questions concerning discrimination should contact the Office for

Equal Opportunity:

(540) 568-6991.

Reasonable Accommodation:

If you are an individual with a disability and need assistance searching or applying for jobs please contact us at (540) 568-3597 or jobs@jmu.edu. You may also visit the JMU Human Resource Office, located at 752 Ott Street, Harrisonburg, VA 22807 and we will be happy to assist you.