Technical Project Manager - Adobe Workfront platform

Title:

Technical Project Manager - Adobe Workfront platform

Location:

Seattle, WA (4 days a week on site)

Duration:

12 months assignment (possible extension)

Overview:

The Program Manager of our Adobe Workfront platform is our key driver of program results responsible for bringing offline processes online, driving adoption, ensuring reliable reporting and data quality, instituting core Workfront team process and shaping our platform roadmap. This role sits within Integrated Marketing Operations (PMO) and partners closely with MarTech, IT and business stakeholders, to improve how work is planned, executed and measured in Workfront. This role blends program execution and platform stewardship, with a strong focus on usability, adoption and data reliability to support confident decision making.

Daily Responsibilities:

Will be looking after the Adobe Workfront 360 view, adoption and change management Understanding the users (Marketing and Digital) and how they're using the tool, pain points, change management Will not be building or configuring, but will need to know about benefits and things to help sell the architecture of the tool to users Acts as center point for the processes, help manage, organize, prioritize, communicate with stakeholders, and plan as needed Communications, managing up and out, communicate what the team is doing, and how it will benefit everyone, monthly cadence Data Management, cleaning up and maintaining new steady state (is the data accurate, being handled as needed, are things being adopted as planned) Adoption & Change Management Drive adoption of Workfront across marketing and digital teams by improving clarity and usability, supporting onboarding and evolving use cases Partner with Integrated Marketing Operations and functional leads to embed Workfront into day to day ways of working Reporting & Insights Establish and reinforce data quality and governance standards across workflows Partner with administrators to maintain clean, scalable configurations Translate stakeholder needs into standardized, reusable reporting solutions Workfront Team Process Own and maintain the Adobe Workfront roadmap aligned to business priorities and evolving operational needs Lead roadmap reviews with core team and inform key stakeholders and technology partners on ongoing basis Drive prioritization within competing priorities Drive taxonomy updates to keep pace with org and process changes Own monthly org communication about Workfront enhancements Technology requirements: Microsoft Office Suite Adobe Workfront (or similar tools) Smartsheet's Degree or certifications required: Workfront certificates highly preferred (will not need the coding or configuration exp for Workfront) Change Management certifications (nice to have) No degrees required Years' experience: 5-7 years of experience Required background: Understanding work organization, taxonomy, as changes develop Experience with change management Understanding scale of volume that the project touches Experience with larger matrixed organizations Experience managing a workflow management platform (preferably Workfront) Strong change management and stakeholder engagement skills Experience with roadmap planning, prioritization, and reporting Demonstrated ability with process architecture and improvement Ability to operate across both strategic and operational needs