Field QA Tester/Engineer (Mobile)

Field QA Tester/Engineer (Mobile) New York, New York

• Onsite
• Contract $30/hr - $35/hr
• Job Title
• : Field QA Tester/Engineer (Mobile)
• Location
• : New York, New York (Onsite 5 days a week) OR 90% travel across the US (2 openings on the same team)
• No C2C inquiries, please. Must be located and authorized to work in the United States without visa sponsorship or transfer now or in the future
• Our client develops innovative Android-based retail technology (hardware and software) aimed at enhancing the customer shopping experience.

You would be part of a team focused on supporting and testing Android-based connected devices in retail environments. Additionally, you will work on automation testing and collaborate with cross-functional teams to ensure the delivery of high-quality products. In this role as a Field QA Engineer/Tester, you will be responsible for providing on-site technical support, troubleshooting, and testing Android-based technology used in retail environments. This hands-on position involves traveling to various locations across the U.S., diagnosing and resolving issues with Android-based mobile devices to ensure they function smoothly in real-time store operations. You will also have the opportunity to contribute to test automation, process improvements, and feature development while working with cross-functional teams.

• Responsibilities
• : + Troubleshoot and repair mobile Android devices on-site.

+ Diagnose and resolve hardware and software issues to ensure continuous device functionality. + Perform thorough testing of Android-based technology in real-world retail settings. + Create and maintain test cases for both manual and automated testing using tools like TestRail. + Collaborate with cross-functional teams, including product management, hardware engineering, and QA, to improve processes and ensure project success. + Assist in automating regression test cases and contribute to automation efforts using tools like Appium or Selenium. + Communicate recurring issues and suggest improvements to the technical team. + Provide detailed documentation of test results, processes, and status updates. + Ensure smooth operation of connected devices to minimize disruption to store operations. + Proactively identify, document, and resolve bugs or usability issues in real-time store environments.

• Requirements
• : + Proven experience in testing and troubleshooting Android-based mobile devices. + Hands-on experience with diagnosing and repairing hardware and software issues. + Experience with automation testing and tools such as
• Appium, Selenium
• , or similar. + Familiarity with test planning and test case management tools like
• TestRail
• . + Experience interacting with RESTful APIs and tools like
• Postman
• . + Knowledge of databases like
• MongoDB
• or •MySQL•is a plus.

+ Willingness to travel frequently (90% of the time) to various retail locations, including NYC, San Francisco, and other major cities. + Strong communication skills to report recurring issues and provide feedback to the technical team. + Ability to work in fast-paced environments while maintaining minimal disruption to store operations.

• Preferred Qualifications
• : + Experience testing hardware products, particularly in retail environments.
• + Experience with
• POS systems
• , including payment terminals, barcode scanners, etc. + Exposure to cloud technologies like
• AWS•and microservices.

+ Strong analytical skills, attention to detail, and a self-starter mindset with high standards for quality.

• Compensation and Benefits
• : This position offers an hourly rate between $30 - $35/hour, depending on experience. This is an exciting opportunity to contribute to innovative retail solutions in a fast-paced, tech-driven environment. If you are passionate about Android technology and enjoy working on-site to solve complex technical issues, this could be a great role for you!
• You will receive the following benefits:
• + Medical Insurance - Four medical plans to choose from for you and your family + Dental & Orthodontia Benefits + Vision Benefits + Health Savings Account (HSA) + Health and Dependent Care Flexible Spending Accounts + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance + Hospital Indemnity Insurance + 401(k) including match with pre and post-tax options + Paid Sick Time Leave + Legal and Identity Protection Plans + Pre-tax Commuter Benefit + 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer.

All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.

• Specialization:

• + QA/SDET