Mobile Device Support Technician

Mobile Device Support Technician at Beacon Hill Staffing Group, LLC Mobile Device Support Technician at Beacon Hill Staffing Group, LLC in Philadelphia, Pennsylvania Posted in 5 days ago. $25.00 - $28.00 per hour

Job Description:

Beacon Hill was founded to set a new standard in search, career placement and flexible staffing.

Location:

Philadelphia, PA (Some travel to nearby locations as needed)

Duration:

Ongoing multi year contract The Mobile Device Support Technician is responsible for supporting, deploying, and maintaining mobile devices across the organization. This role focuses on hands-on technical support for iOS and Android devices, Mobile Device Management (MDM) platforms, and end-user mobility needs. Provide technical support for iOS and Android mobile devices, including smartphones and tablets Enroll, configure, deploy, and maintain mobile devices using an MDM platform Troubleshoot device, application, connectivity, and access issues both in person and remotely Support enterprise-wide mobile device rollouts, upgrades, and refresh initiatives Manage device provisioning, replacements, repairs, and decommissions Ensure mobile devices comply with security, compliance, and usage policies Assist users with mobile applications, MFA enrollment, email setup, and secure access Required 1+ years of experience supporting mobile devices Hands-on experience with Mobile Device Management tools such as Intune, AirWatch, MobileIron, JAMF, or similar platforms Strong working knowledge of iOS and Android operating systems Experience providing in-person support Strong communication skills with the ability to support non-technical users Professional, patient, and customer-focused approach Must have a valid driver's license and a car to travel to locations. Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents:

Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/ Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs. Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com .

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings. We look forward to working with you. Beacon Hill. Employing the Future™