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Quality Engineer (CPC)
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Insight Global
Bentonville, AR (In Person)
Full-Time
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Job Description
Quality Engineer (CPC)
at Insight Global in Bentonville, Arkansas, United States
Job Description
Job Description
We are seeking an experienced Quality Engineer to support the Mexico rollout of a next-generation Point of Sale (POS) platform, powered by Cloud Powered Checkout (CPC) on the backend and Checkout Streamline (CoStl) on the frontend.
This role is critical to ensuring a seamless, reliable, and compliant checkout experience as we modernize legacy systems, enable Self-Checkout (SCO), and onboard the Conflux item maintenance platform across the MX market. The QE will work closely with engineering, product, integration, and store operations teams to validate complex, distributed, and production-critical systems.
Key Responsibilities
Quality Strategy & Execution
Develop and execute comprehensive test strategies and test plans covering functional, integration, regression, and non-functional testing
Perform risk-based testing for high-impact checkout, payments, promotions, and tax flows
Ensure feature and data parity validation between legacy systems and new CPC / CoStl / Conflux platforms
POS & Checkout Validation
Validate end-to-end checkout flows, including:
item scanning, pricing, promotions, taxes, and restrictions
tendering, payments, refunds, and voids
Self-Checkout (SCO) exception handling and attendant workflows
Validate Mexico-specific requirements such as:
MX tax (IVA) calculations and rounding rules
regulated item restrictions
utility payments and localized functionality
Integration & Event-Driven Testing
Test integrations with:
OMS (OnDemand ecommerce fulfillment)
Promotions platforms (QuickSilver or Pangea)
Downstream systems (BCT, SAPCAR, Global Interfaces)
Validate event-driven and asynchronous workflows, including message ordering, retries, idempotency, and failure handling
Conflux & Data Validation
Validate onboarding of Conflux services (Shuttle, Resolver, Disseminator, Store-Bridge)
Test item maintenance and data dissemination pipelines
Perform ETL and data integrity validation supporting Flex POS and downstream consumers
Automation & Tooling
Design and maintain automated tests across UI, API, and integration layers
Build and execute automated regression suites within CI/CD pipelines
Reduce test flakiness and improve test reliability and coverage
Hardware & Store Environment Testing
Validate integration with store hardware (scanners, scales, printers, pin pads)
Test real-world store scenarios such as:
intermittent connectivity
device failures
offline/online transitions
Production Readiness & Ob
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