Support Tech Venue

Provides technical support to the concert venue network, data communication systems and point of sale systems. High school graduate or equivalent preferred. General knowledge of production operating systems, transaction processing systems, wide and local area networks, communication protocols, as well as various types of computer terminal equipment. Ability to work various schedules and work hours Proven ability to maintain confidentiality of the material being handled Ability to follow written and oral instructions and procedures Literacy and fluency in English Demonstrated excellent interactive skills Must be well organized and detail oriented with ability to preform multiple tasks Demonstrated ability to communicate effectively, both verbal and written Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures

ADDITIONAL REQUIREMENTS

Must have visual acuity. Ability to note audio or visual warnings or error messages from system. Ability to smell. Able to lift, carry, push, pull, handle, reach or grip 50 pounds, above or below shoulder Ability to differentiate between colors Auditory range must include immediate environment. Mobility to move about the property Must have the manual dexterity to operate a computer and other necessary office equipment. Must have the ability to push, pull, reach, bend, twist, stoop, and kneel. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Provides specialized technical problem solving and problem resolutions to IT services at the Summer Concert Venue Works with local IT to resolve computer system, Point of Sale and data communication systems Installs and maintains Point of Sale devices and networking cabling and hardware Provides first and/or second level problem determination & isolation and recovery support for concert venue network, POS, and other computer systems Assists in planning by communicating with project/product teams, clients and vendors Recommends changes for improved system implementation/modifications Practices, and adheres to system management criteria and policies and procedures Appropriately leverages resources to efficiently resolve issues. Assists with venue build out, support during concerts, and tear down. This position will not have any gaming system access