Job Description
Senior Technology Specialist East Haven Public Schools - 3.4 East Haven, CT Job Details $63,626.63 a year 1 day ago
Qualifications Driver's License Full Job Description JobID:
2247 Position Type:
Technology Date Posted:
5/27/2026 Location:
Districtwide Date Available:
07/01/2026 Closing Date:
06/05/2026 Job Title:
Senior Technology Specialist Reports To:
Director of Technology and/or Operations Technology Manager Location:
East Haven High School Technology Department Education:
Associates of Science Degree, Bachelor preferred Salary:
$ 63,626.63 per year as listed in the Technician's contract The Senior Technology Specialist provides high level support of data systems, networking and communication infrastructure and systems interoperability. A valid motor vehicle driver's license is required. Experience :
Demonstrated aptitude or competence for successful fulfillment of assigned performance responsibilities Experience with student information systems (PowerSchool preferred) Experience with trouble ticket and asset management systems Experience with wired and wireless network configuration and troubleshooting Experience with VolP phone systems Experience with hardware platforms including Chromebooks, MacBooks, desktop and laptop PCs, Apple TV, and large format displays Strong verbal and written communication skills Ability to collaboratively in a team setting and independently when solving problems Experience in a K-12 public education environment preferred Experience with Google Workspace for Education administration preferred Experience with security camera and video management systems preferred Relevant industry certifications (e.g. CompTIA A+, Network+, Google Certified) preferred Responsibilities :
Technical Support and Escalations Serve as the primary escalation point for complex technical issues that cannot be resolved by front-line support staff Diagnose and resolve advanced hardware, software, network, and system problems across all district locations Document troubleshooting procedures and solutions for recurring issues Network, Infrastructure and Telecommunications Assist with configuration, maintenance, and troubleshooting of network equipment, servers and virtualization platforms Provide hands-on support for the district IP phone system and security camera infrastructure Support infrastructure projects and system upgrades as directed by the Operations Technology Manager End-User Devices and Hardware Manage Chromebook and laptop imaging, deployment and MDM configuration Oversee hardware inventory, asset tracking, and equipment lifecycle processes Support classroom technology including interactive displays and audio systems Collaboration and Security Assist with content filtering, security incident response, and CIPA compliance Provide guidance and informal mentorship to technology support staff Participate in after-hours support rotation and emergency response as required Evaluation :
Performance of this job will be evaluated annually in accordance with provisions of the Board's policy on evaluation. Physical and Mental Demands/Work Environment The physical demands and environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Ability to see and read objects closely, as wiring, labels on equipment, reading/proofreading a report, using a computer monitor, filing and/or retrieving information from a filing system. Ability to hear normal sounds with background noise, as in using a telephone or radio, distinguish verbal communication and communicate through speech, including using a radio. Ability to learn and acquire an understanding of new information, methodologies and techniques and how they apply to school goals and operations. Ability to work in office or school setting (indoors and outdoors) subject to interruptions and heavy work volume expectations. May be exposed to changing temperatures and weather, humidity, noise and dust. Ability to get from one location in the office or work sites(s) to other locations in primary office or work sites. Ability to perform manipulative skills such as writing, collating, using a keyboard and/or calculator with speed and accuracy for long periods of time. Ability to concentrate on detail and issue with some interruption, pressure and changing priorities. Memory to perform multiple and diverse tasks over long periods of time and the ability to remember information that has been previously learned. Ability to use knowledge and reasoning to solve routine problems. Ability to learn and apply new information, technology and legislation applicable to departmental activities. Ability to distinguish between public and confidential information and handle appropriately. Disclaimers The job description lists typical examples of work and is not intended to include every job duty and responsibility specific to a position. An employee may be required to perform other related duties not listed on the job description provided that such duties are characteristic of that classification. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Connecticut requires that any person (teachers, administrators, special service staff members, teachers' aids, custodians, cafeteria employees, etc.) who is hired by a local or regional board of education submit to a state and national criminal history record check within the first 30 days of the date of employment. The process includes the checking of fingerprints by the State Police bureau of Identification and the F.B.I. The results of the criminal history record checks (both state and federal) are reported to the employing school district. If the district receives notice of a conviction of a crime by a person holding a certificate, authorization or permit issued by the State Board of Education, the district shall notify the Bureau of Certification and Professional Development. East Haven Public Schools is an equal opportunity employer. Minorities, females, handicapped, and veterans are encouraged to apply. Revised and Approved on 5/26/2026
